Cell Phones

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I've forgotten my pass code. I can use the basic functions…

I've forgotten my pass...

I've forgotten my pass code

Technician's Assistant: When were you last able to use your phone?

I can use the basic functions but I need the pass code to access direct tv

Technician's Assistant: Have you tried a Factory Reset? The Phone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

Ok

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Actually I need my pass code to be able to access direct tv on my cell phone. I think it might appear on my diverse bills. Unfortunately when I did my last paperwork purge I got rid of them

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Customer reply replied 7 months ago
Uverse not diverse
Customer reply replied 7 months ago
It's really an account question not a technical one. Should I just call at&t? I was directed to this site by a series of prompts but it may not be appropriate
Answered in 4 hours by:
1/17/2018
Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 20,631
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Cell Phones Question

You will need to call the DirectTV customer service line. These are the people you must call to reset your passcode:(###) ###-####/p>

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Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 20,631
Experience: Over 16 years of experience installing and repairing electronics.
Verified
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Satisfied Customers: 20,631
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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