Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

Ask an Expert,
Get an Answer ASAP!

I'm trying to activate my new phone,but I have severe

Customer Question
I'm trying to activate...

I'm trying to activate my new phone,but I have severe arthritis -wrists,hands,&fingers.Very painful help please?

Technician's Assistant: When were you last able to use your phone?

I haven't activated yet.

Technician's Assistant: Have you tried a Factory Reset? The Phone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

No

Submitted: 7 months ago.Category: Cell Phones
Show More
Show Less
Ask Your Own Cell Phones Question
Answered in 8 hours by:
1/14/2018
Cell Phone Technician: Michael T,
 replied 7 months ago
Michael T
Category: Cell Phones
Satisfied Customers: 2,629
Experience: dasdasd
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue today. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question

Do you still need help?

Thanks Mike

Ask Your Own Cell Phones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a cell phone technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Eric Your Own Question
Eric
Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1,281
1,281 Satisfied Customers
Experience: 3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,281 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Richard S.

Richard S.

Accounts and Device Specialist

2,077 satisfied customers

5 years working with major US carriers in billing, contracts, devices and network

Daniel P.

Daniel P.

Wireless Consultant

1,915 satisfied customers

Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!

Mike

Mike

Cell Phone Technician

724 satisfied customers

6+ Years Repair / Support / Troubleshooting / and Programming Experience

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 6 years of experience in Electronics support service

Mr. Clark

Mr. Clark

Cell Phone Engineer

509 satisfied customers

Cell Phone Repair Business Owner & CIS Degree

Andy

Andy

Electronics & Computer Consultant

310 satisfied customers

11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

< Previous | Next >

Related Cell Phones Questions
I am trying to activate my new phone toand I am asked for a
I am trying to activate my new phone to(###) ###-####and I am asked for a PIN number, What is this? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
It,s my cell phone my phone number *********** I broke the
it,s my cell phone my phone number *********** I broke the Screen got a new phone Activate it wrong I added it to my account with a new number how do I fix this … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I got a new one today and tried to actavet it on line. it is
i got a new one today and tried to actavet it on line. it is not working yet … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I still have no phone number, and at the top it says invalid
I still have no phone number, and at the top it says invalid sim card, which came with the phone when I took it out of the package. I can not make any phone calls without a number. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
How do I activate my phone when it asks for my number and i
How do I activate my phone when it asks for my number and i don't have one due to fact just bought it . theirs no number because its not activated yet … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I need to activate my new phone. I'm not sure. I haven't
I haven't tried to activate it yet. I have Alzheimers and have a hard time following instructions. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
I had my phone stolen and have the new phone but now it is
I had my phone stolen and have the new phone but now it is saying I need activation on this phone to access my apple id..to set up the phone is there a way to get my new phone activated … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I have a different phone and want to activate it. I also
I have a different phone and want to activate it. I also want to add a new phuom … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
BOUGHT ON7-15-17 AT DOLLAR GENERAL AT 607N HIGHWAY 175,
BOUGHT ON7-15-17 AT DOLLAR GENERAL AT 607N HIGHWAY 175 … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
Its just very hard to activate (for me) where would I find
I'm trying to follow the guide, but it's been very difficult … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I just purchased a LGREBEL LTE and I cannot find the phone
I just purchased a LGREBEL LTE and I cannot find the phone to so I can activate the phone. I followed the directions and under phone number it as Phone number: unknown … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I WANT TO ACTIVE A PHONE TO REPLACE THE CURRENT ACTIVE
I WANT TO ACTIVE A PHONE TO REPLACE THE CURRENT ACTIVE PHONE. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I am trying to activate my pre paid wireless phone, I just
I am trying to activate my pre paid wireless phone … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I need to active the replace tracfone, it a tracfone, I jus,
I need to active the replace tracfone JA: What's the make/model of your device? How old is it? Customer: it a tracfone JA: How long has this been going on? What troubleshooting have you tried? Custome… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Dropped my phone oin water, purchased new phone and want to
dropped my phone oin water, purchased new phone and want to transfer old number to new phone. have not activated new phone yet. need your help, use this phone for emergencies.… read more
Kriptokrit
Kriptokrit
Cell Phone Tech.
582 satisfied customers
I recently lost my Palm Centro and have since replaced it.
I recently lost my Palm Centro and have since replaced it. My computer backup is installed and working. But I have misplaced the handbook. I need to adjust the backup instructions to move the data fro… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
I bought my T301 samsung tracfone from HSN in March of 2009.
I bought my T301 samsung tracfone from HSN in March of 2009. I haven't used it yet, as when I called to get it activated the lady wasn't sure of what she was doing; and instead of transferring my exis… read more
Daniel P.
Daniel P.
Wireless Consultant
Currently a student
1,915 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x