Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

Ask an Expert,
Get an Answer ASAP!

I have lost my cloud password and evidently some answers to…

Customer Question
I have lost my...

I have lost my cloud password ***** evidently some answers to my security questions. Any other way?

Technician's Assistant: Are you logged into your email account on any other devices?

Yes on my cell phone

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have typed in my home phone and my cell phone numbers but they aren't accepted. I never use [email protected] .com

Submitted: 7 months ago.Category: Cell Phones
Show More
Show Less
Ask Your Own Cell Phones Question
Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 9 hours by:
1/6/2018
Cell Phone Technician: Harry, Cell Phone Salesperson replied 7 months ago
Harry
Harry, Cell Phone Salesperson
Category: Cell Phones
Satisfied Customers: 2,838
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

Ask Your Own Cell Phones Question
Cell Phone Technician: Harry, Cell Phone Salesperson replied 7 months ago

Have you tried calling Apple support?

Ask Your Own Cell Phones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a cell phone technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Eric Your Own Question
Eric
Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1,281
1,281 Satisfied Customers
Experience: 3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,281 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Richard S.

Richard S.

Accounts and Device Specialist

2,077 satisfied customers

5 years working with major US carriers in billing, contracts, devices and network

Daniel P.

Daniel P.

Wireless Consultant

1,915 satisfied customers

Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!

Mike

Mike

Cell Phone Technician

724 satisfied customers

6+ Years Repair / Support / Troubleshooting / and Programming Experience

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 6 years of experience in Electronics support service

Mr. Clark

Mr. Clark

Cell Phone Engineer

509 satisfied customers

Cell Phone Repair Business Owner & CIS Degree

Andy

Andy

Electronics & Computer Consultant

310 satisfied customers

11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

< Previous | Next >

Related Cell Phones Questions
I need to put time onto my tracphone. Lg Serial Number
3 days. My phone says it has 0 Service days left. I have checked on my phone time on-line and I should have time and minutes left … read more
Harry
Harry
Cell Phone Salesperson
2,838 satisfied customers
My cell phone is locked ,can you help me find my pass pass
My cell phone is locked ,can you help me find my pass pass to find my code ?????? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I have a new cell phone but assistant at store entered the
I have a new cell phone but assistant at store entered the incorrect email address for me. I wish to use my email address that I use on my computer. When I went to put in a "new" email address, it sta… read more
Harry
Harry
Cell Phone Salesperson
2,838 satisfied customers
I got a new phone and new number Ang it want let me use my
I got a new phone and new number Ang it want let me use my old email and I need to reset my password ***** this email can u help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I don't want to wait 24 hours for my cell phone to work
I don't want to wait 24 hours for my cell phone to work again. I. had to change my password ***** my google. My cell had a reset which I wasn't aware of. … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
How do i find my pass word for an account i cannot rememeber
how do i find my pass word for an account i cannot rememeber the password ***** most help seems to just circle back to give me nothing … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
How do unlock my phone I forgot the password and I can not
How do unlock my phone I forgot the password ***** I can not get in my phone to make call … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My password reset did not work - now it's telling me I have
My password ***** did not work - now it's telling me I have to wait 24 hours before trying again. Y'alls help is about the same quality as that of AT&T - worthless. I need my phone - please help me re… read more
Harry
Harry
Cell Phone Salesperson
2,838 satisfied customers
I lost Siddath, the rep. that was helping me to try and
i lost Siddath , the rep. that was helping me to try and bring up my previous emails before the migration of aol. we tried signing in aol with my verizon user name & pssword that did not work. nothing… read more
Harry
Harry
Cell Phone Salesperson
2,838 satisfied customers
I need help with my cell phone asap. 1 year. My phone went
my phone went dead then now as i got juice back into the battery it is asking me forna pass word and i dont have one … read more
Eric
Eric
Android Expert
Associate Degree
1,281 satisfied customers
I am trying to initialize a newly purchased cell phone and
I am trying to initialize a newly purchased cell phone and have forgotten the WiFi number ATT provided me when I signed up for their service. And I have forgotten the password ***** that WiFi … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I can't turn my cell phone on the pass code will not work my
I can't turn my cell phone on the pass code will not work my home number is(###) ###-####… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
How do I get email on my phone...it seems to only receive
How do I get email on my phone...it seems to only receive yahoo mail not Gmail. I had an email account***@******.*** for well over 15 years..my email was hacked and changed the password *****&t owns p… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
My phone has a screen and says Cricket and it won't turn off
My phone has a white screen and says Cricket and it won't turn off or do anything. … read more
Samuel White
Samuel White
Owner and Expert Tech
275 satisfied customers
Need Activation Help on my IPhone. The phone indicates I
Need Activation Help on my IPhone. The phone indicates I need my Apple ID and password ***** order to activate and I do not remember the ID or password. At least when I put n what I thought was the co… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I have an Apple 5S cell phone that I updated the software
I have an Apple 5S cell phone that I updated the software and I have tried all my my known ID's and passwords. It is driving me crazy as I have tried every combination to restart my cell phone. can yo… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
My wife pastaway ,i still use her cell phone and pay the bill.
My wife pastaway ,i still use her cell phone and pay the bill. can i change the phone in my name and keep the same price and deal.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I need to find a cell phone #thats been changed .The cell phone
I need to find a cell phone #thats been changed .The cell phone carrier is Metro CPS&the #was ***-***-****.Can u help?… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x