Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

Ask an Expert,
Get an Answer ASAP!

I have a safe link phone and get 500 minutes of free

Customer Question
I have a safe...

I have a safe link phone and get 500 minutes of free minutes. I am unable to use my phone. It is given me an error of Verizon restricted I can not make calls(###) ###-#### l have already taken the back off, that's what safe link told me to do

Technician's Assistant: What's the brand/model of your phone?

Alcatel one touch

Technician's Assistant: How long has this been going on with your phone? What have you tried so far?

Just a couple of days, I have taken out the sim card, safe link told me to do that

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

No that all I have, every thing is working, but the phone

Submitted: 3 months ago.Category: Cell Phones
Show More
Show Less
Ask Your Own Cell Phones Question
Customer reply replied 3 months ago
Please call me for a test call
Customer reply replied 3 months ago
Any thing yet
Customer reply replied 3 months ago
Do not charge my card unless you get my phone working
Answered in 6 hours by:
1/4/2018
Cell Phone Technician: Harry, Cell Phone Salesperson replied 3 months ago
Harry
Harry, Cell Phone Salesperson
Category: Cell Phones
Satisfied Customers: 1,691
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Cell Phones Question
Was this answer helpful?
Ask Eric Your Own Question
Eric
Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1,279
1,279 Satisfied Customers
Experience: 3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,279 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Richard S.

Richard S.

Accounts and Device Specialist

2,077 satisfied customers

5 years working with major US carriers in billing, contracts, devices and network

Daniel P.

Daniel P.

Wireless Consultant

1,915 satisfied customers

Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!

Mike

Mike

Cell Phone Technician

724 satisfied customers

6+ Years Repair / Support / Troubleshooting / and Programming Experience

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 6 years of experience in Electronics support service

Mr. Clark

Mr. Clark

Cell Phone Engineer

509 satisfied customers

Cell Phone Repair Business Owner & CIS Degree

Andy

Andy

Electronics & Computer Consultant

310 satisfied customers

11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

< Previous | Next >

Related Cell Phones Questions
I lost the password for my Alcatel one touch, Phone, Alcatel
I lost the password ***** my Alcatel one touch JA: What device or product does this involve? Customer: Phone JA: What's the brand/model and Operating System (OS) of your smartphone? Customer: Alcatel … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,129 satisfied customers
I have a Tracfone Alcatel and I think the numbers are
I have a Tracfone Alcatel and I think the numbers are 014-000-036-226 The phone # is(###) ###-#### I cant get it to work very good as I have no instructions. I thought it needed time added to it and o… read more
Harry
Harry
Cell Phone Salesperson
1,691 satisfied customers
I just unpacked my new Alcatel A564C. The setup instructions
I just unpacked my new Alcatel A564C. The setup instructions include installing the MicroSD card, but no such card was included in the package. Should it be included? … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
Port internet connection. Alcatel One Touch 50540. About a
About a week and a half if I knew how to do any kind of troubleshooting I won't be talking to you right now … read more
Samuel White
Samuel White
Owner and Expert Tech
235 satisfied customers
Can't get in says my password is wrong. Alcatel 466gb. Tried
Can't get in says my password ***** ***** JA: What's the make/model of your device? How old is it? Customer: alcatel 466gb JA: How long has this been going on? What troubleshooting have you tried? Cus… read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
Cannot get voice messages. One touch Alcatel. Have called
have called Verizon a number of times at least for 1 week or so. … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I have a tracfone Alcatel A206. Model A206G Alcatel one
Model A206G Alcatel one touch. I need more minutes, but I have 405 service days left and only 11 minutes. How can I add minutes without adding additional time? … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
247 satisfied customers
I can.ot send pictures via text message. ALCATEL ONE TOUCH.
I can.ot send pictures via text message. JA: Just to clarify, what's the exact make and model of your machine? Customer: ALCATEL ONE TOUCH JA: How long has this been going on? What troubleshooting hav… read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
I have an Alcatel one touch tracfone and I don't know where
I have an Alcatel one touch tracfone and I don't know where to check to see how many days and minutes left. I just purchased 90 days online and want to make sure it went thru. My number is(###) ###-##… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
788 satisfied customers
When i call my husband it's in spanish, alcatel one touch
when i call my husband it's in spanish JA: What's the make/model of your device? How old is it? Customer: alcatel one touch about 3 or 4 years JA: How long has this been going on? What troubleshooting… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
788 satisfied customers
I need to find my balance. please, alcatel 1 touch, none,
I need to find my balance. please JA: What's the make/model of your device? How old is it? Customer: alcatel 1 touch JA: How long has this been going on? What troubleshooting have you tried? Customer:… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,129 satisfied customers
Won't charge, alcatel a382g about 8 yrs, just recently got
just recently got new battery installed but won' charge … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I have an Alcatel flip phone whole screen is broken. I can
I have an Alcatel flip phone whole screen is broken. I can not retrieve info from the screen. Can the phone numbers be transferred to a new phone? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,129 satisfied customers
NOT GOOD. fORGET PASSWORD. Alcatel onetouch. flip phone. And
Alcatel onetouch. flip phone. And I've got a splint on one of my fingers so this is hunt and peck! I don't have any other document tation. About two years old. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
My phone is not working. can"t call, Alcatel one touch,
my phone is not working. can"t call, JA: What's the brand/model of your phone? Customer: Alcatel one touch JA: How long has this been going on with your Alcatel phone? What have you tried so far? Cust… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
It died last night at 858p. Alcatel one touch maybe 2 yrs.
it died last night at 858p JA: What's the make/model of your device? How old is it? Customer: alcatel one touch maybe 2 yrs JA: How long has this been going on? What troubleshooting have you tried? Cu… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
It was stolen, alcatel Tru 6 months old, it was just stolen.
it was just stolen. someone kicked in my back door … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Need the puk2 for a Alcatel a2, It's old lol... Alcatel
I'm trying to activate the phone so I can get online... I tethered it to my other smart phone so it could get a web signal and I was able to change the pin 1 and pin 2. The password ***** can't get I'm just trying to reset it for my friend and just can't remember the password ***** it says I need a puk2 code and I don't know what that is so looking it up and asking u is only trouble shooting so far … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x