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I just gpt a track phone and I would like to get it

Customer Question
Hi I just...

Hi I just gpt a track phone and I would like to get it activated

Technician's Assistant: When were you last able to use your phone?

I just bought it

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

Do you have there phone number?

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I have a track phone 60 minute plan also

Submitted: 7 months ago.Category: Cell Phones
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Answered in 2 hours by:
1/4/2018
Cell Phone Technician: Harry, Cell Phone Salesperson replied 7 months ago
Harry
Harry, Cell Phone Salesperson
Category: Cell Phones
Satisfied Customers: 2,837
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 7 months ago
MY phone number is ***** I might have given you a different number earler, I have charged the phone until it is charged fully
Cell Phone Technician: Harry, Cell Phone Salesperson replied 7 months ago

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Cell Phones Question
Customer reply replied 7 months ago
It seems that when I call someone I can here them but my phone is on mute that they can't here me
Customer reply replied 7 months ago
my phone number is(###) ###-####
Cell Phone Technician: Harry, Cell Phone Salesperson replied 7 months ago

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Cell Phones Question
Customer reply replied 7 months ago
The number I sent you first(###) ###-####was my old mumber my new phone #(###) ###-####is to the phone I an having problems with
Cell Phone Technician: Harry, Cell Phone Salesperson replied 7 months ago

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Cell Phones Question
Customer reply replied 7 months ago
I am new to this new phone I purchased yesterday. I got it all set up but I can't find the mute off switch. have a trackfone zte z232tl. I have it connected to my computor my e-mail address is***@******.***. Can you help me?
.
Cell Phone Technician: Harry, Cell Phone Salesperson replied 7 months ago

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Cell Phones Question
Customer reply replied 7 months ago
what do you need?
Cell Phone Technician: Harry, Cell Phone Salesperson replied 7 months ago

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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