Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

Ask an Expert,
Get an Answer ASAP!

I called last night to transfer time from my husbands phone…

Customer Question
I called last night...

I called last night to transfer time from my husbands phone to mine, because his phone is broke and I just put time on it. Well the 1st guy apparently thought I wanted the time on my phone transferred to my husbands phone. So my phone is completely out of service now. Even though my service end date was last night at midnight, It went off way before midnight. Then the 2nd guy was gonna transfer it, but said I would have to use my husbands number and not my own. I went ahead and said ok. Then I turn it off and back on like he had told me and it still did not work. So I called for the 3rd time and told him it still didn't work, but now I didn't weant to transfer anything, I just wanted what time I had left on there put back on there and I would just purchase my own time. he could not get it back on after several tries of turning it off and back on, by then technical support was not open, so needless to say I still do not have service, nor can I call 611 and add time.

Technician's Assistant: What's the brand/model of your phone?

Samsung Galaxy6s

Technician's Assistant: How long has this been going on with your phone? What have you tried so far?

Just since last night when I called straight talk to try and transfer my husband phone time to mine, but I do not even wanna try that now. I just want my service back on so I can call and add time myself.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I think that is all

Submitted: 4 months ago.Category: Cell Phones
Show More
Show Less
Ask Your Own Cell Phones Question
Answered in 43 minutes by:
1/3/2018
Cell Phone Technician: Harry, Cell Phone Salesperson replied 4 months ago
Harry
Harry, Cell Phone Salesperson
Category: Cell Phones
Satisfied Customers: 2,004
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Cell Phones Question
Was this answer helpful?
Ask Eric Your Own Question
Eric
Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1,281
1,281 Satisfied Customers
Experience: 3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,281 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Richard S.

Richard S.

Accounts and Device Specialist

2,077 satisfied customers

5 years working with major US carriers in billing, contracts, devices and network

Daniel P.

Daniel P.

Wireless Consultant

1,915 satisfied customers

Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!

Mike

Mike

Cell Phone Technician

724 satisfied customers

6+ Years Repair / Support / Troubleshooting / and Programming Experience

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 6 years of experience in Electronics support service

Mr. Clark

Mr. Clark

Cell Phone Engineer

509 satisfied customers

Cell Phone Repair Business Owner & CIS Degree

Andy

Andy

Electronics & Computer Consultant

310 satisfied customers

11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

< Previous | Next >

Related Cell Phones Questions
I have a kyocera flip phone how do i inter new contact
i have a kyocera flip phone how do i inter new contact numbers. … read more
Harry
Harry
Cell Phone Salesperson
2,004 satisfied customers
When some one calls on my cellular telphone. it always goes
when some one calls on my cellular telphone. it always goes to my home phone. I want it should ring my cel phone … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
931 satisfied customers
I have a Nokia 5.0. Whenever I dial 121 I am told I have no
I have a Nokia 5.0. Whenever I dial 121 I am told I have no messages but over the last month or so the screen has accumulated and shows I have 33 messages. The missed call log seems OK. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a kyocera flip phone how do i inter new contact
i have a kyocera flip phone how do i inter new contact numbers. … read more
Terry Parker
Terry Parker
Diploma
28 satisfied customers
My iphone 6s screen went black and does not reset. May be 2
hello JA: Hello. How can I help? Customer: my iphone 6s screen went black and does not reset JA: When did you last charge your iPhone? Customer: may be 2 hors ago JA: Have you tried a force reboot (pr… read more
Samuel White
Samuel White
Owner and Expert Tech
244 satisfied customers
Well I got a new phone with Comcast does not work sending it
well I got a new phone with Comcast does not work sending it back don't want to cancle my att cell phone service which Comcast did today … read more
Harry
Harry
Cell Phone Salesperson
2,004 satisfied customers
I have zte phone and I try to download apps. and it does not
I have zte phone and I try to download apps. and it does not happen. Called zte and they said my google was not working. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My Verizon cell phone is locked. It wants my e-mail account
my Verizon cell phone is locked. It wants my e-mail account password. It has been years since I have needed this number so I don't have it. Can you help please????… read more
Harry
Harry
Cell Phone Salesperson
2,004 satisfied customers
My phone is not working. Vtek. Since today
my phone is not working JA: What's the brand/model of your phone? Customer: vtek JA: How long has this been going on with your phone? What have you tried so far? Customer: since today JA: Anything els… read more
Greg A.
Greg A.
Bachelor\u0027s Degree
37 satisfied customers
My phone just is black I tried holding the power button nd
my phone just is black I tried holding the power button nd the one on the other side of it at the same time still nothing … read more
Ashik
Ashik
Master\u0027s Degree
5,100 satisfied customers
My cant call out. Galaxy 8. Verizon. Don't under stand. Just
My cant call out JA: What's the brand/model of your phone? Customer: Galaxy 8 JA: What Operating System (OS) are you running on your Galaxy? Customer: Verizon JA: How long has this been going on with … read more
Harry
Harry
Cell Phone Salesperson
2,004 satisfied customers
How can I back up contact info (name, tel number, etc.) from
my name is***** How can I back up contact info (name, tel number, etc.) from my Simens gigaset 4200 … read more
Harry
Harry
Cell Phone Salesperson
2,004 satisfied customers
Google voice number connected to my ATT phone is not working
Google voice number connected to my ATT phone is not working correctly. can you help? … read more
Samuel White
Samuel White
Owner and Expert Tech
244 satisfied customers
I have photos on my Pantech P6030 that I would like to
I have photos on my Pantech P6030 that I would like to transfer to my computer for printing. How do I do that? … read more
Samuel White
Samuel White
Owner and Expert Tech
244 satisfied customers
TV screens are no picture the menu is on you choose a
TV screens are white no picture the menu is on you choose a channel and there is no picture. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
I have a Verizon phone that 's owned by the company I work
I have a Verizon phone that 's owned by the company I work for, and it has suddenly died. I have no info about it except for the phone number ,(###) ###-#### any suggestions … read more
Harry
Harry
Cell Phone Salesperson
2,004 satisfied customers
Can't set up voicemail...don't remember password...Kyocera
can't set up voicemail...don't remember password...Kyocera basic flip phone … read more
Samuel White
Samuel White
Owner and Expert Tech
244 satisfied customers
Nobody can hear my voice when i call. I have an LG440G
nobody can hear my voice when i call. I have an LG440G phone … read more
Harry
Harry
Cell Phone Salesperson
2,004 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x