Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

Ask an Expert,
Get an Answer ASAP!

When logging on, all I see is" in many languages. Apple 5. I…

Customer Question
When logging on, all...

When logging on, all I see is "hello" in many languages

Technician's Assistant: What's the brand/model of your phone?

Apple 5

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I pad

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

About 5 days. Not addressed until now

Submitted: 6 months ago.Category: Cell Phones
Show More
Show Less
Ask Your Own Cell Phones Question
Customer reply replied 6 months ago
My iIphone stopped working and at logon it simply displays the greeting "hello" in many languages. Unable to access anything else and unable to use or receive text messages or emails
Answered in 2 hours by:
1/3/2018
Cell Phone Technician: Ronald Brock,
 replied 6 months ago
Ronald Brock
Category: Cell Phones
Satisfied Customers: 138
Experience: Contractor for Time Warner Cable at The Fenix Group
Verified
Hello my name is ***** ***** I will be assisting you today. What has happened is that the iPad has been reset somehow and will need to be resetup before you will be able to use it.
Ask Your Own Cell Phones Question
Cell Phone Technician: Ronald Brock,
 replied 6 months ago
Have you synced the ipad\iphone with a computer lately
Ask Your Own Cell Phones Question
Customer reply replied 6 months ago
I have no trouble with my iPad. It's my iPhone that I haven't been able to use for several days
Customer reply replied 6 months ago
I am extremely disappointed that it took so long to get a response, and on top of that you want to charge me!!,
Definitely not satisfied!
Cell Phone Technician: Ronald Brock,
 replied 6 months ago
My apologies for your wait. We do not have technicians available all the time and questions are answered by the expert's availability. Also my apology as it stated iPad in the original question. I would be happy to further assist you with your iPhone issues if you would like. Could you tell me what model of iPhone you have and if you know how long it has been since an update was last performed.
Ask Your Own Cell Phones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a cell phone technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Ronald Brock Your Own Question
Ronald Brock
Ronald Brock
Ronald Brock
Category: Cell Phones
Satisfied Customers: 138
138 Satisfied Customers
Experience: Contractor for Time Warner Cable at The Fenix Group

Ronald Brock is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,281 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Richard S.

Richard S.

Accounts and Device Specialist

2,077 satisfied customers

5 years working with major US carriers in billing, contracts, devices and network

Daniel P.

Daniel P.

Wireless Consultant

1,915 satisfied customers

Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!

Mike

Mike

Cell Phone Technician

724 satisfied customers

6+ Years Repair / Support / Troubleshooting / and Programming Experience

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 6 years of experience in Electronics support service

Mr. Clark

Mr. Clark

Cell Phone Engineer

509 satisfied customers

Cell Phone Repair Business Owner & CIS Degree

Andy

Andy

Electronics & Computer Consultant

310 satisfied customers

11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

< Previous | Next >

Related Cell Phones Questions
I recently received an e-mail concerning my Apple I-Phone
I recently received an e-mail concerning my Apple I-Phone account and I am wondering if this e-mail could be a fishing attempt. I have copied the email and will make it available to you if you think y… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I need to set up a new email account as I cancelled my
I need to set up a new email account as I cancelled my previous provider. … read more
Ronald Brock
Ronald Brock
138 satisfied customers
I got a message saying my phone was accessed by an outside
I got a message saying my phone was accessed by an outside person. What do I do? … read more
Samuel White
Samuel White
Owner and Expert Tech
263 satisfied customers
Can not get email server connection has failed, iPhone
Just stared now received message yesterday from yahoo about data breach that was last email checked settings on my iphone … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
My friend has been waiting three days to help restore her
My friend has been waiting three days for Apple to help restore her phone from iCloud backup. She has been on the phone with three times with three or more different reps. Each one seems surprised tha… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Today my iPad and iPhone are not behaving correctly. The
Today my iPad and iPhone are not behaving correctly. The first thing was the patient portal didn't recognize my information that I always use. Then my messages all disappeared and that's never happene… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I had my phone set up where when I sent a text message or received
I had my phone set up where when I sent a text message or received one it would also show up on my iPad ---- I got a new phone yesterday and now it want do it--- can you tell me what I need to do to s… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have my old at&t cell phone with its removable sim card.
I have my old at&t cell phone with it's removable sim card. I want to print out some text messages that I have saved on the phone and sim card. I also want to print some text messages from my new pant… read more
josephwkeene
josephwkeene
Sales and Customer Support
High School or GED
19 satisfied customers
Anybody know how to gain access back to your account if SMS
Anybody know how to gain access back to your account if SMS text was shut off a phone? My computer was cleaned and when went to log in it sent a code to phone to verify. The phone no longer has or can… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I am having difficulty accessing/opening text messages from
I am having difficulty accessing/opening text messages from one of the contacts on my phone. I am also sending texts messages to another contact (also verizon) who is not receiving these messages. I a… read more
Eric
Eric
Android Expert
Associate Degree
1,281 satisfied customers
I am having trouble receiving e-mail on my blackberry bold
I am having trouble receiving e-mail on my blackberry bold 9700 6.0. It is a new phone and when I used the email set up I was instructed to move my email account , which asked me to enter my password,… read more
MobileFoneNMacXpert
MobileFoneNMacXpert
Network Engineer III
Bachelor\u0027s Degree
6 satisfied customers
My phone got locked out, and I tried to put what I thought
My phone got locked out, and I tried to put what I thought was my user name. But the security question is in a different language. Dont know what to do… read more
Ryan H.
Ryan H.
IT Technician, Application Developer
High School or GED
1,985 satisfied customers
My black berry used to receive emails and now it has stopped. what
My black berry used to receive emails and now it has stopped. what do i have to do to start this up again… read more
MobileFoneNMacXpert
MobileFoneNMacXpert
Network Engineer III
Bachelor\u0027s Degree
6 satisfied customers
My Nokia mobile phone has suddenly decided since Monday 18th
My Nokia mobile phone has suddenly decided since Monday 18th may not to receive incoming emails - outgoing emails seem to be working as are text messages to send and receive. Incoming emails do appear… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
My Gmail address is the only email address I have. Since I
My Gmail address is the only email address I have. Since I forgot my passwrd I am not able to access emai sent to that address. Have you sent me text messages? If so, I have not received them, which m… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
When I log on to facebook from my samsung messager touch it
When I log on to facebook from my samsung messager touch it keeps my email address saved. I clear the cache, cookies, everything. yet when i go to log in again on facebook it prefills it for me. How d… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
I need to recover my gmail username and password so I can get
I need to recover my gmail username and password XXXXX I can get my contacts back on my Droid. I've tried everything. They say they have nothing under my contact [email protected] Please help.… read more
Daniel P.
Daniel P.
Wireless Consultant
Currently a student
1,915 satisfied customers
Help! I cant send or receive messages on my BlackBerry Storm.
Help! I can't send text messages (but can receive email)on my BlackBerry Storm. I think I mistakenly changed a setting late last night. This morning I got a "Blackberry Messenger email confirmation" o… read more
Mike
Mike
Cell Phone Technician
Working on MBA
724 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x