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I have a recycled android on freedompop net work that i

Customer Question
I have a recycled...

I have a recycled android on freedompop net work that i would like to switch my plan onto an iphone 5

Technician's Assistant: What version of Android are you running on your Pop?

No clue its called huawei

Technician's Assistant: How long has this been going on with your Pop? What have you tried so far?

Im just trying to put my service over to the unlocked i phone cuz this phone sux since i got it back in july rarely takes incoming calls half the time makes outgoing calls thats why i bought the new used phone

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Dont think so

Submitted: 3 months ago.Category: Cell Phones
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Answered in 5 minutes by:
1/1/2018
Cell Phone Technician: Gina-Moderator, Moderator replied 3 months ago
Gina-Moderator
Gina-Moderator, Moderator
Category: Cell Phones
Satisfied Customers: 12
Experience: Moderator at JustAnswer
Verified
Hi:
I'm Gina and I’m a moderator for this topic. Please read the following message very carefully. :)
It looks like your question may have been meant for a different company, possibly your cell phone provider.
We, JustAnswer, match people with questions to Experts with answers in areas like Health, Pets, Computers, Taxes, Cars, Financial, Legal, Home Improvement and more.
I would be happy to try to assist you in finding the web address of the company you are looking for if you can confirm that for me.
Please let me know if you want to continue or cancel your question and I'm happy to further assist you.
Best,
Gina-Moderator
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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Cell Phone Technician: Samuel White, Cell Phone Technician replied 3 months ago
Samuel White
Samuel White, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 434
Experience: Verizon Tech Manager multi-unit
Verified

I am Samuel and I will help you. Do you still have service with freedompop?

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Cell Phone Technician: Samuel White, Cell Phone Technician replied 3 months ago

What carrier was the iPhone for before it was unlocked?

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Customer reply replied 3 months ago
The Sim card says att
Cell Phone Technician: Samuel White, Cell Phone Technician replied 3 months ago

Thank you. If the phone is indeed unlocked it needs a sim to work on the freedompop network. You can get one here: https://shop.freedompop.com/product/lte-sim-kit-3-in-1-voicedata-bundle/ZMP-USIM-DOTRIVDKT01

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Cell Phone Technician: Samuel White, Cell Phone Technician replied 3 months ago

Is there any other help you need? If not please rate so I can close this request! Thanks so much!

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Customer reply replied 3 months ago
Pretty much told me what I already thought but did help me find the site
Cell Phone Technician: Samuel White, Cell Phone Technician replied 3 months ago

Yes that is the answer to your question and the site to go to!

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Cell Phone Technician: Samuel White, Cell Phone Technician replied 3 months ago

Is there any other help you need? If not please rate so I can close this request! Thanks so much!

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Samuel White
Samuel White
Samuel White, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 434
434 Satisfied Customers
Experience: Verizon Tech Manager multi-unit

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