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It is our cable connection to our t.v. Samsung, we

Customer Question
It is our cable...

It is our cable connection to our t.v.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Samsung, we disconnected the cables to move it to a new t.v.stand. We got the WiFi up and running but the t.v. Says no cable connected

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I don’t think so

Submitted: 6 months ago.Category: Cell Phones
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Answered in 5 minutes by:
12/31/2017
Cell Phone Technician: Nathan, Customer Service replied 6 months ago
Nathan
Nathan, Customer Service
Category: Cell Phones
Satisfied Customers: 30,850
Experience: Expert with smartphones, iphone
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Do you have a cable BOX for the tv? If so can you tell me exactly where it is plugged to the back of the tv, such as hdmi1, hdmi2, video1, etc?

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Cell Phone Technician: Nathan, Customer Service replied 6 months ago

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Customer reply replied 6 months ago
We were able to fix the problem without your help, can you refund the 25.00 back to my credit card please.
Cell Phone Technician: Nathan, Customer Service replied 6 months ago

You may do that from the help page

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