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I lost my iPhone 6s that I had purchased with a new service…

Customer Question
I lost my iPhone...

I lost my iPhone 6s that I had purchased with a new service plan on May. I need to replace it but not purchase another service contract. Thank you.

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

Susan

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

I tried to locate it with the lost phone app however I know the charge was low. Since losing it i used cheap phones from lg.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No. Thank you.

Submitted: 6 months ago.Category: Cell Phones
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Answered in 5 minutes by:
12/26/2017
Cell Phone Technician: Josh, Technician replied 6 months ago
Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 21,964
Experience: Cell phone expert
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 6 months ago
I started out on the web about at&t replacing a lost phone and ended up with just answer. So you just answer to tech questions in general?
Cell Phone Technician: Josh, Technician replied 6 months ago

Yes, we do not replace phones. We provide technical support.

Ask Your Own Cell Phones Question
Customer reply replied 6 months ago
I do not have a phone.
Cell Phone Technician: Josh, Technician replied 6 months ago

Yes, we do not replace phones. We provide technical support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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