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I need help with my new Tracfone. Z936L. Since I switched…

Customer Question
I need help with...

I need help with my new Tracfone

Technician's Assistant: What TracFone model do you have? And the Operating System (OS)?

Z936L

Technician's Assistant: How long has this been going on with your TracFone phone? What have you tried so far?

Since I switched from another model to this new one I keep getting a message about a SIM card needed. I don't have a SIM card

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No, that is the only problem I am having. the message keeps appearing and blocking my screen

Submitted: 1 month ago.Category: Cell Phones
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Answered in 57 minutes by:
12/25/2017
Cell Phone Technician: Harry, Cell Phone Salesperson replied 1 month ago
Harry
Harry, Cell Phone Salesperson
Category: Cell Phones
Satisfied Customers: 1,033
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Eric
Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1,276
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Experience: 3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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