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We are having problems with our e-mail service. we have not…

Customer Question
We are having problems...

We are having problems with our e-mail service. we have not been able to receive any e-mails since somewhere around thanksgiving. everything else on the computer seems to be working fine. there is g-mail service but no Verizon service.

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Web browser, I think

Technician's Assistant: What troubleshooting have you tried?

Turn it off and let it sit for several minutes, then turn it back on. I have done this several times.

Submitted: 7 months ago.Category: Cell Phones
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Answered in 1 minute by:
12/19/2017
Cell Phone Technician: Richard, Technician replied 7 months ago
Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 47,232
Experience: Cell / Smart phone problem solver for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please what error you are getting when you try to access your emails?

Please let me know

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