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A red light is blinking next "need a new battery" I don'

Customer Question
A red light is...

A red light is blinking next "need a new battery"

Technician's Assistant: What's the brand/model of your phone?

I don' think it's for he phone

Technician's Assistant: How long has this been going on with your phone? What have you tried so far?

As I said, it's not he phone. It's on the large white box attached to the wall

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Not sure what it would be

Submitted: 6 months ago.Category: Cell Phones
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Customer reply replied 6 months ago
As I told the first person, it's not my cell phone.
Customer reply replied 6 months ago
it's the red light and a beeping noise on large white box. I think I was referred to wrong area
Customer reply replied 6 months ago
i think I need to terminate and try to reach another ech place
Customer reply replied 6 months ago
as i have repeatedly said,it's not a problem with my cell phone
Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 6 months ago
UNLESS YOU CAN REFER ME TO THE PROPER SITE, I'm GOING TO END CONTACT
Answered in 21 minutes by:
12/15/2017
Cell Phone Technician: Nathan, Customer Service replied 6 months ago
Nathan
Nathan, Customer Service
Category: Cell Phones
Satisfied Customers: 30,145
Experience: Expert with smartphones, iphone
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you.

My apologies for the delay. The site is not quite instant, but please try to send only a single response and allow me time to receive it and respond back; multiple messages can get lost in the queue and further delayed.

Can you please provide us with an actual model number of the device so we can properly assist you?

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Customer reply replied 6 months ago
Will see if I can.
Hard for me to get down on the floor.
Cell Phone Technician: Nathan, Customer Service replied 6 months ago

Thanks, ***** ***** can't find that to get started can you at least tell me the type of device? Home phone, security system, etc?

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Customer reply replied 6 months ago
Just that if I need a new battery
it will have to be delivered as I have no transportation
Cell Phone Technician: Nathan, Customer Service replied 6 months ago

I can try to help you find the proper battery and a supplier from which you can order it, but without some basic detail to know what device you are talking about I can't determine the battery needed.

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Customer reply replied 6 months ago
It's the main terminal for all of Horizon ....tv,pc,landline
Should I try to seND a pic?
Cell Phone Technician: Nathan, Customer Service replied 6 months ago

If you can send a photo yes please do.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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