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I cant get into my old lg phone to get contact nd pictures…

Customer Question
I cant get into...

I cant get into my old lg phone to get contact nd pictures thats all i need

Technician's Assistant: When were you last able to use your LG phone?

A few days ago after i got my new phone

Technician's Assistant: Have you tried a Factory Reset? The Phone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

Yes please these phone are driving me nut with all the new still in the new phone

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Just thank you for helping

Submitted: 2 months ago.Category: Cell Phones
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Answered in 3 hours by:
12/15/2017
Cell Phone Technician: Richard, Technician replied 2 months ago
Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 42,315
Experience: Cell / Smart phone problem solver for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What exactly happens when you try to get into your phone?

Please provide as much details as possible.

Thank you

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Eric
Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1,276
1,276 Satisfied Customers
Experience: 3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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