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Need to know how do I get wifi in my home. I am fully

Customer Question
Need to know how...

Need to know how do I get wifi in my home. I am fully bundled with att and need wifi. Is it a software? or what

Technician's Assistant: Are you able to connect using an ethernet cable?

I do have a router for my computer and a booster for my cell. I don't know what an ethernet cable is or what it looks like

Technician's Assistant: Which lights are colored and/or blinking on your router?

I have a light for power 2 is lit, 4 is blinking,5 is wireless and on, broadband and service is on

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

No, I think that is it.

Submitted: 7 months ago.Category: Cell Phones
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Answered in 6 minutes by:
12/13/2017
Cell Phone Technician: Samuel White, Cell Phone Technician replied 7 months ago
Samuel White
Samuel White, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 510
Experience: Verizon Tech Manager multi-unit
Verified

I am Samuel and I can help you. Do you already pay for wifi with your bundle?

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Customer reply replied 7 months ago
I don't think so, how would I find that out?
Cell Phone Technician: Samuel White, Cell Phone Technician replied 7 months ago

If you have a bill it will detail the services you have.

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Customer reply replied 7 months ago
Are you kidding me. I have to pay for an answer. I am a fully bundled ATT customer and you should be able to answer my question as customer service.
Cell Phone Technician: Samuel White, Cell Phone Technician replied 7 months ago

Yes JustAnswer is a support page that connects you with an expert in the area of your question. If you are looking to speak to AT&T you will have to contact them directly.

Thanks

Samuel

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Customer reply replied 7 months ago
I thought I was speaking to an att rep. How did you get involved?
Cell Phone Technician: Samuel White, Cell Phone Technician replied 7 months ago

I am not sure. You showed up here.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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