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6136061471. Alcatel. 3 years. None

Customer Question
Second opinion](###) ###-####A: What's the...
Second opinion](###) ###-####A: What's the brand/model of your phone?Customer: alcatelJA: How long has this been going on with your Alcatel phone? What have you tried so far?Customer: 3 yearsJA: Anything else you want the Phone Expert to know before I connect you?Customer: none
Submitted: 7 months ago.Category: Cell Phones
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Answered in 4 hours by:
12/12/2017
Cell Phone Technician: Samuel White, Cell Phone Technician replied 7 months ago
Samuel White
Samuel White, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 510
Experience: Verizon Tech Manager multi-unit
Verified

I am Samuel and I can help you today. I can see you have an Alcatel device for the last 3 years. What issues are you having?

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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Cell Phone Technician: Samuel White, Cell Phone Technician replied 7 months ago

Can you let me know what is the issue with your device so I can best decide how to help you?

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Customer reply replied 7 months ago
phone - no
Cell Phone Technician: Samuel White, Cell Phone Technician replied 7 months ago

I am not really sure what you mean by your last comment.

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Customer reply replied 7 months ago
5 number - 5 tina
Customer reply replied 7 months ago
1 -(###) ###-#### 2 -(###) ###-####? 3 -(###) ###-####John brother-sister 4 -(###) ###-####Bob
Cell Phone Technician: Harry, Cell Phone Salesperson replied 7 months ago
Harry
Harry, Cell Phone Salesperson
Category: Cell Phones
Satisfied Customers: 2,593
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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