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My home phone is out of service cannot dial our call coming…

Customer Question
My home phone is...

My home phone is out of service cannot dial our call coming in, sybil denney(###) ###-####

Technician's Assistant: What's the brand/model of your phone?

V tech

Technician's Assistant: How long has this been going on with your phone? What have you tried so far?

Since the snow o n Friday lost power until Sat afternnon

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

No CAN YOU SOLVE THE PROBLEM PLEASE HAVE A BAD HEART AND AFRAID OFF NOT HAVING PHONE

Submitted: 7 months ago.Category: Cell Phones
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Answered in 2 minutes by:
12/11/2017
Cell Phone Technician: Samuel White, Cell Phone Technician replied 7 months ago
Samuel White
Samuel White, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 512
Experience: Verizon Tech Manager multi-unit
Verified

Can you please unplug the phone for 5 minutes for me?

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Customer reply replied 7 months ago
Did not work sny thing else really upset
Cell Phone Technician: Samuel White, Cell Phone Technician replied 7 months ago
I understand that you're upset and I would be concerned also. But from the sounds of things it is not the actual device that's causing the problem I believe your phone lines are down which means you have to call directly into the phone company in order to get support. We cannot check your phone lines via chat with this service.
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Samuel White
Samuel White
Samuel White, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 512
512 Satisfied Customers
Experience: Verizon Tech Manager multi-unit

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