Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

Ask an Expert,
Get an Answer ASAP!

Cant get it to come on now that was reset 719 6488241. Im at…

Customer Question
Cant get it to...

Cant get it to come on now that was reset(###) ###-####

Technician's Assistant: When did you last charge your phone?

Im at 66

Technician's Assistant: Have you tried a force reboot (pressing and holding the Power button)?

No will do now

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Wait

Submitted: 8 months ago.Category: Cell Phones
Show More
Show Less
Ask Your Own Cell Phones Question
Answered in 10 minutes by:
12/8/2017
Cell Phone Technician: Randy***** CellTech, Cell Phone Technician replied 8 months ago
Randy***** CellTech
Randy***** CellTech, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 10,529
Experience: Cell Phone Expert
Verified
Hi ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.My goal is to give you the best experience possible!
I am sorry this happened. This could be a glitch in the software and the iPhone needs to reboot, lets try and force a reboot > Hold the home button and the power button down for about 60 seconds or until the Apple logo appears on the screen, then release both buttons. If it does not power on release the buttons after 60 seconds and then hold the power/sleep button only for 60 seconds then try holding both buttons again. Repeat the process a few times and then if it does not power on you will need to use your computer to restore the iPhone. Please follow these steps,- Connect the USB cable to the iPhone, but leave the other end of the cable disconnected from your computer's USB port.
- press and hold the Sleep/Wake and Home buttons at the same time.
- When the device turns off, release the Sleep/Wake and Home buttons.
- While pressing and holding the Home button, connect the USB cable to the computer. The device should turn on.
- Continue holding the Home button until you see the "Connect to iTunes" screen.
- When this screen appears you can release the Home button:
- Then use iTunes to restore the iPhone.
I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.
Ask Your Own Cell Phones Question
Cell Phone Technician: Randy***** CellTech, Cell Phone Technician replied 8 months ago

did that work for you?

Ask Your Own Cell Phones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a cell phone technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Randy***** CellTech Your Own Question
Randy***** CellTech
Randy***** CellTech
Randy***** CellTech, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 10,529
10,529 Satisfied Customers
Experience: Cell Phone Expert

Randy***** CellTech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,281 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Richard S.

Richard S.

Accounts and Device Specialist

2,077 satisfied customers

5 years working with major US carriers in billing, contracts, devices and network

Daniel P.

Daniel P.

Wireless Consultant

1,915 satisfied customers

Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!

Mike

Mike

Cell Phone Technician

724 satisfied customers

6+ Years Repair / Support / Troubleshooting / and Programming Experience

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 6 years of experience in Electronics support service

Mr. Clark

Mr. Clark

Cell Phone Engineer

509 satisfied customers

Cell Phone Repair Business Owner & CIS Degree

Andy

Andy

Electronics & Computer Consultant

310 satisfied customers

11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

< Previous | Next >

Related Cell Phones Questions
Im trying to restore a backup that i did on my bb classic
im trying to restore a backup that i did on my bb classic yesterday. i keep on gettign message that bb link cant access the drive of th edevice. when i click restore it just gets stuck on oading data … read more
Harry
Harry
2,172 satisfied customers
When a call comes in and im not here, i cant retrieve it
When a call comes in and im not here, i cant retrieve it when i hit the … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I got a virus, downloaded an anti-virus software and now the
I got a virus, downloaded an anti-virus software and now the touch screen on my phone wont work and i cant access anything … read more
Randy***** CellTech
Randy***** CellTech
Cell Phone Technician
10,529 satisfied customers
Im locked out of my gmail account and I need access to it
im locked out of my gmail account and I need access to it and my phone is in reset mode so I cant get into it to reset my password ***** anything… read more
Samuel White
Samuel White
Owner and Expert Tech
271 satisfied customers
My phone was reset by accident and cant remember my password
my phone was reset by accident and cant remember my password ***** google when I used an email to receive a code it says still cant verify my account … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
551 satisfied customers
I have an LG G stylo thru metro PCS and was moving some of
i have an LG G stylo thru metro PCS and was moving some of my apps to the SD card and now i cant see the display at all I cant even get a hard reset because it never displays anything what do i do… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
uverswas in stalled and now im not receiving my e mail. I should
uverswas in stalled and now im not receiving my e mail. I should not have to pay for help when the product giving to me is not working. Trie calling but you cant get a live person only a computer.… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Nokia E52 will not power on. This is the second E52 to do
Nokia E52 will not power on. This is the second E52 to do this. Both exhibit this failure mode: push power button, buzzer runs, that's as far as it gets. Repeated fiddling with trying to turn it on wi… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I JUST BOUGHT A NEW LG VX8550PP, I TRIED TO ACTIVATE IT AS
I JUST BOUGHT A NEW LG VX8550PP, I TRIED TO ACTIVATE IT AS A PREPAID TODAY THROUGH VERIZON WIRELESS,BBUT IM BEING TOLD THEY CANNOT ACTIVATE IT,BECOUSE IT LOOKS LIKE THE TELLER FORGOTT TO SCAN THE PURC… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
I powered off my Droid X after installing a program from the
I powered off my Droid X after installing a program from the market I didnt like the program so I uninstalled it When I boot up now the phone hangs up on the Droid red eye and wont proceed I cant powe… read more
Eric
Eric
Android Expert
Associate Degree
1,281 satisfied customers
My gmail address has been disabled. i cant access anything
My gmail address has been disabled. i cant access anything because my droid is google based. is there anyway you could help me to fix my account?… read more
Eric
Eric
Android Expert
Associate Degree
1,281 satisfied customers
my girlfriend tryed unlocking my pattern and she didnt know
my girlfriend tryed unlocking my pattern and she didnt know the pattern she did it to many times and now my phone is locked. i dont remember my google email so what can i do to get my phone unlocked… read more
Eric
Eric
Android Expert
Associate Degree
1,281 satisfied customers
my husbands probaly cheating on me and he has a nokia 1600
my husbands probaly cheating on me and he has a nokia 1600 with out bluetooth or gps. I have already waited 30 days to get the phone records from trac phone and all i got was a paper saying i have to … read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
i reset my iphone3gs to restore back to factory setting for
i reset my iphone3gs to restore back to factory setting for the last 12 hours it has been the apple with a little timer/working circle going around,... i cant use my fone i cant do n e thing with it..… read more
Daniel P.
Daniel P.
Wireless Consultant
Currently a student
1,915 satisfied customers
Im having problems with my driod x, i make out going call and
Im having problems with my driod x, i make out going call and i get in coming call and i anser but cannot hear any thing on the other end and they cant hear me, can you tell me how t fix this problem?… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
please help me please. i just had to factory reset my phone
please help me please. i just had to factory reset my phone and its telling me the app TwLauncherand anadropid.process media is stopped. My little brothers were trying to unlock my phone and messed it… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
Hi I have a LG Dare I run it on pageplus I had it flashed
Hi I have a LG Dare I run it on pageplus I had it flashed so the web works, But I still cant get ringtones or apps. to come through. Myxer is where Ive been trying, but none come through. They say if … read more
AnswerGuy77
AnswerGuy77
Solutions Expert
15 satisfied customers
recieved an android application for my htc desire . downloaded
recieved an android application for my htc desire . downloaded it this morning on wifi now cant access anything on my phone. screen just keeps saying ...htc sense has stopped unexpectedly please try a… read more
Daniel P.
Daniel P.
Wireless Consultant
Currently a student
1,915 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x