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Service useless due low signal strength - multiple dropouts-

Customer Question
Service useless due low...

Service useless due low signal strength - multiple dropouts- zip 32112 even in open areas. CDMA notoce?

Technician's Assistant: What's the brand/model of your phone?

Samsung flip, don't know model

Technician's Assistant: How long has this been going on with your Samsung phone? What have you tried so far?

Only in this area.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Friends with AT&T have no problem!!!

Submitted: 8 months ago.Category: Cell Phones
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Answered in 5 minutes by:
12/7/2017
Cell Phone Technician: Richard, Technician replied 8 months ago
Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 47,537
Experience: Cell / Smart phone problem solver for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me how long this issue has been occurring for you and what you have tried to do to resolve this?

Please let me know

Thank you

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Customer reply replied 8 months ago
Service in current location - 32112- has been poor, but currently
useless. Friends with AT&T no problem.
Usually only one bar signal strength, and CDMA response(?).
Cell Phone Technician: Richard, Technician replied 8 months ago

Thanks

Can you remove the battery from the phone, wait 60 seconds, put the battery back in, power it on and tell me how the reception is then please.

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Customer reply replied 8 months ago
Other locations no problem. This area ,(32112), needs increased signal strength.
Cell Phone Technician: Richard, Technician replied 8 months ago

Of course, no problem, I will sign out so another expert can assist you further

Thank you

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Cell Phone Technician: Harry, Cell Phone Salesperson replied 8 months ago
Harry
Harry, Cell Phone Salesperson
Category: Cell Phones
Satisfied Customers: 2,822
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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