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My bill for this month is incorrect, alwys have 62.?? with…

Customer Question
My bill for this...

My bill for this month is incorrect, alwys have 62.?? with 100 minutes? I paid a charge of 18.53 to Citibank for a SKYpe on the 25th of sept. Have they added this charge to the bill?

Technician's Assistant: When did you last update Skype?

Do not have SKYpe this was the only time on the bill when windows 10 was put on this desktop.

Technician's Assistant: What have you tried so far with your Skype?

HHave not used this service

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Would like to pay my current bill

Submitted: 7 months ago.Category: Cell Phones
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 1 hour by:
11/30/2017
Cell Phone Technician: Josh, Technician replied 7 months ago
Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 21,939
Experience: Cell phone expert
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Eric
Eric, Android Expert
Category: Cell Phones
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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