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I forgot both my password and the one to answer calls.

I forgot both my...

I forgot both my password ***** the one to answer calls. Please help me

Technician's Assistant: When were you last able to use your phone?

November 10th the day you wanted me to change everything

Technician's Assistant: Have you tried a Factory Reset? The Phone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

I have no data to lose, I just need to be able to get my voice mails

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Answered in 10 minutes by:
11/24/2017
Samuel White
Samuel White, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 528
Experience: Verizon Tech Manager multi-unit
Verified

Is the phone an android or Apple?

Samuel White
Samuel White, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 528
Experience: Verizon Tech Manager multi-unit
Verified
Samuel White and 87 other Cell Phones Specialists are ready to help you
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Customer reply replied 8 months ago
My phone is a flip phone Samsung, I do nothing but get calls and answer. i do not text, or anything else. I pay every 2 months.
Phone call session started

Dial***********to complete the reset we started

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They will pick up where we left off

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Samuel White
Samuel White
Samuel White, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 528
528 Satisfied Customers
Experience: Verizon Tech Manager multi-unit

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