Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

Ask an Expert,
Get an Answer ASAP!

It was lost/stolen today and was reported to ;local Law

Customer Question
It was lost/stolen today...

It was lost/stolen today and was reported to ;local Law Enforcement. I've been trying to contact AT&T for the last 3 hours on what to do. I leave out in Central Montana and it's 150 miles to nearest AT&T store. Help?

Technician's Assistant: What's the make/model of your device? How old is it?

3 months old or less since it was just replaced. a Samsung Galaxy 8

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I was just at AT&T store in Great Falls, Mt. yesterday to get it fixed and was told it had a virus. I was advised tgo wait until 2pm. today before I turned it on. Which I did. # calls were made with no problem. And that's the last time I saw phone. Drove around with Deputy Sheriff calling number and with GPS trying to locate but with negative results

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I have no idea, what to say or ask. This is the first time I've done this.

Submitted: 5 months ago.Category: Cell Phones
Show More
Show Less
Ask Your Own Cell Phones Question
Answered in 2 hours by:
11/20/2017
Cell Phone Technician: Richard, Technician replied 5 months ago
Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 44,793
Experience: Cell / Smart phone problem solver for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Sorry it is not clear but can you please tell me how you would like me to assist you?

Please let me know

Thank you

Ask Your Own Cell Phones Question
Was this answer helpful?
Ask Eric Your Own Question
Eric
Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1,279
1,279 Satisfied Customers
Experience: 3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,279 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Richard S.

Richard S.

Accounts and Device Specialist

2,077 satisfied customers

5 years working with major US carriers in billing, contracts, devices and network

Daniel P.

Daniel P.

Wireless Consultant

1,915 satisfied customers

Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!

Mike

Mike

Cell Phone Technician

724 satisfied customers

6+ Years Repair / Support / Troubleshooting / and Programming Experience

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 6 years of experience in Electronics support service

Mr. Clark

Mr. Clark

Cell Phone Engineer

509 satisfied customers

Cell Phone Repair Business Owner & CIS Degree

Andy

Andy

Electronics & Computer Consultant

310 satisfied customers

11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

< Previous | Next >

Related Cell Phones Questions
Have a Samsung S8 and an S5 cell phones. the screen of the
have a Samsung S8 and an S5 cell phones. the screen of the S8 is broken and is flashing/not visible anymore to use it as a gps. will i be able to connect the S5 to the internet hotspot of the S8 so I … read more
Richard
Richard
Technician
44,793 satisfied customers
I Have forgotten my password for my cell phone How do I
I Have forgotten my password ***** my cell phone How do I delete the old number and add a new one … read more
Richard
Richard
Technician
44,793 satisfied customers
It's my microcell it is not working. Cisco. About two days
about two days have unplugged it power and Ethernet cables and have talked to att tech yesterday and he said he reconfigured it … read more
Harry
Harry
1,436 satisfied customers
My cell phone was lost on a train today in Portland, Oregon.
My cell phone was lost on a train today in Portland, Oregon. What do I do now? … read more
Richard
Richard
Technician
44,793 satisfied customers
It was lost/stolen today and was reported to ;local Law
It was lost/stolen today and was reported to ;local Law Enforcement. I've been trying to contact AT&T for the last 3 hours on what to do. I leave out in Central Montana and it's 150 miles to nearest A… read more
Richard
Richard
Technician
44,793 satisfied customers
Not phone but Verizon network extender. The phone is the 7,
I have been having trouble with the extender for about 6 months … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
92 satisfied customers
Can you run a GPS app on a Jitterbug Smart (5.5 screen)?
Can you run a GPS app on a Jitterbug Smart (5.5 screen)? … read more
Eric
Eric
Android Expert
1,279 satisfied customers
Want to find out if my Jitterbug Smart (the one with the 5.5
Want to find out if my Jitterbug Smart (the one with the 5.5 screen) has GPS capabilities. Is there an app? … read more
Eric
Eric
Android Expert
1,279 satisfied customers
We are going to Canada in June and I want to know what I
We are going to Canada in June and I want to know what I have to do in order for my phone to work there. I will need the GPS on my phone and to make calls. … read more
Richard
Richard
Technician
44,793 satisfied customers
I have a micro cell tower in my home to make cell phone
I have a micro cell tower in my home to make cell phone operate inside home the tower is not working showing system and gps lights in red and wer5e blue when operating properly it is of course plug in… read more
Richard
Richard
Technician
44,793 satisfied customers
How can I use my cell phone in Italy and also will the cell
How can I use my cell phone in Italy and also will the cell phone gps work there? … read more
Ashik
Ashik
Master\u0027s Degree
5,100 satisfied customers
I was referred to an online cite for att wireless help and
I was referred to an online cite for att wireless help and they asked for my credit card number which I gave and I am concerned that they are signing me up for some monthly charge which I dont want … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
Got an facebook ad across the top of my screen that I can't
got an facebook ad across the top of my screen that I can't get rid of and cannot answer any calls or make any calls????What can I do the tech at Radio Shack did not know what to do..... and the lady … read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
Can not send or receive texts, Samsung modelsm s765c(gp)
I always have to enter a pin b4 it send a call and i dont have a menu button to upload prepaid minutes… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
343 satisfied customers
Can't locate, Samsung Galaxy S7. a year? This is my first.
Can't locate JA: What's the make/model of your device? How old is it? Customer: Samsung Galaxy S7 . a year? JA: How long has this been going on? What troubleshooting have you tried? Customer: This is … read more
Richard
Richard
Technician
44,793 satisfied customers
I need to know if running an app like nike run club uses my
i need to know if running an app like nike run club uses my data … read more
Samuel White
Samuel White
Owner and Expert Tech
235 satisfied customers
I have a question about whether it is possible track the
I have a question about whether it is possible track the location with a cell phone number.… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I can't get it to talk to me when I use google or my gps
I can't get it to talk to me when I use google or my gps maps … read more
Samuel White
Samuel White
Owner and Expert Tech
235 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x