Cell Phones

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I can't call out on it and I can't receive incoming calls.

Customer Question
I can't call out...

I can't call out on it and I can't receive incoming calls.

Technician's Assistant: What's the make/model of your device? How old is it?

It's an iPhone 6 less than six months old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

All day today but I thought it was the other person's problem until tonight. I tried to get in touch with AT&

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

T but that was impossible. Don't know what else to do

Submitted: 8 months ago.Category: Cell Phones
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Answered in 4 hours by:
11/16/2017
Cell Phone Technician: Pete, Electronic Engineer replied 8 months ago
Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 20,339
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Cell Phone Technician: Pete, Electronic Engineer replied 8 months ago

Try restarting the phone - press and hold the power button, then slide the screen to power off.

Turn the phone back on and let me know if it works ok after a reboot?

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Category: Cell Phones
Satisfied Customers: 20,339
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Experience: Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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