Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

Ask an Expert,
Get an Answer ASAP!

I upgraded and used finger print ...loced out! I 7s. Now…

Customer Question
I upgraded and used...

I upgraded and used finger print ...loced out!

Technician's Assistant: What's the make/model of your device? How old is it?

I 7s

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Now just upgraed today

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I dont want this

Submitted: 8 months ago.Category: Cell Phones
Show More
Show Less
Ask Your Own Cell Phones Question
Answered in 1 hour by:
11/16/2017
Cell Phone Technician: William Dishman,
 replied 8 months ago
William Dishman
Category: Cell Phones
Satisfied Customers: 46
Experience: Store manager at Ensignal
Verified

Hello, my name is***** am happy to take a look at your questions today, please allow me a few moments to overlook the details. Thank you!

Ask Your Own Cell Phones Question
Cell Phone Technician: William Dishman,
 replied 8 months ago

I understand how important it is to not be locked out of your phone. What model phone do you have and which carrier are you with?

Ask Your Own Cell Phones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a cell phone technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Eric Your Own Question
Eric
Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1,281
1,281 Satisfied Customers
Experience: 3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,281 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Richard S.

Richard S.

Accounts and Device Specialist

2,077 satisfied customers

5 years working with major US carriers in billing, contracts, devices and network

Daniel P.

Daniel P.

Wireless Consultant

1,915 satisfied customers

Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!

Mike

Mike

Cell Phone Technician

724 satisfied customers

6+ Years Repair / Support / Troubleshooting / and Programming Experience

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 6 years of experience in Electronics support service

Mr. Clark

Mr. Clark

Cell Phone Engineer

509 satisfied customers

Cell Phone Repair Business Owner & CIS Degree

Andy

Andy

Electronics & Computer Consultant

310 satisfied customers

11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

< Previous | Next >

Related Cell Phones Questions
Trying to increase my icloud storage, and it won"t let me. I
trying to increase my icloud storage, and it won"t let me … read more
Mike Taylor
Mike Taylor
44 satisfied customers
My phone has locked me out and will not except my se
my phone has locked me out and will not except my se password ***** finger print … read more
Samuel White
Samuel White
Owner and Expert Tech
263 satisfied customers
Another iphone question: So the new iphone, (that I just
another iphone question: So the new iphone, (that I just added the apple id from the other), wont let me update apps and is asking for the old apple id that I had apple delete. what now?… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
It's stuck on voice over, It's iphone7plus just got it.
It's stuck on voice over JA: What's the make/model of your device? How old is it? Customer: It's iphone7plus just got it . JA: How long has this been going on? What troubleshooting have you tried? Cus… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
How do I get the voice assistance turned off on my phone? I
How do I get the voice assistance turned off on my phone? I have a Samsung7 … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I accidentally made my phone a finger to open my finger was
i accidentally made my phone a finger to open my finger was wet and would not open now wants a password ***** i do not know what it is the phone is locked and i cannot use it i do not know or remember… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
mY I-6 CELL PHONE REQUIRES A PASSCODE A FINGER PRINT ), WHICH
mY I-6 CELL PHONE REQUIRES A PASSCODE A FINGER PRINT ), WHICH SOESNT WORK NOW. hOW DO i ELLIMINATE THE NEED FOR THE ASSCODE?… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I CANT UNLOCK MY SCREEN BECAUSE I CANT PUNCH IN MY CODE.THE
I CANT UNLOCK MY SCREEN BECAUSE I CANT PUNCH IN MY CODE.THE NUMBER DISPLAY IS SO BIG THAT THE SCREEN CAN ONLY DISPLAY NUMBERS 2 5 AND 8. IVE TRIED REBOOTING BY HOLDING ON/OFF BUTTON AND HOME BUTTON AT… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I need a walk thru on transfering a ring tone from an older
I need a walk thru on transfering a ring tone from an older cell phone to my new upgraded phone (overlaying the current ring tone) thank you XXXXX XXXXX Johnstown, Co.… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
my cell phone got wet and i need to replace it as soon as possible
my cell phone got wet and i need to replace it as soon as possible its a rumor touch i dont have much money comming in and would like to get for as little as possible my e mail is [email protected] i … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I have an I phone 4 which worked perfectly with my kodak pickflic.I
I have an I phone 4 which worked perfectly with my kodak pickflic.I have upgraded software to IOS 5 and now it won't print. The phone recognises the printer, when I send an image it says (null).The pr… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
Hi I just purchased a galaxy tab 10.1v (gt-p7100) and want
Hi I just purchased a galaxy tab 10.1v (gt-p7100) and want to know where I can find the info and downloads to upgrade it's os to android 3.1 & touchwiz 4.0? Can you help please?… read more
Eric
Eric
Android Expert
1,281 satisfied customers
I just received a Motorola Atrix cell phone from ATT. I charged
I just received a Motorola Atrix cell phone from ATT. I charged the battery, activated the upgrade, and set up email. Now when I try to use the phone all that comes on the screen is basically blank ex… read more
Eric
Eric
Android Expert
1,281 satisfied customers
WHY CANT I USE SKYPE ANDRIOD 2.2 WITHOUT A PHONE ON MY VIEWSONIC
WHY CANT I USE SKYPE ANDRIOD 2.2 WITHOUT A PHONE ON MY VIEWSONIC G TABLET? SKYPE TO SKYPE ACCTS? iT WANTS TO INSTALL, BUT SAYS NO PHONE...… read more
Eric
Eric
Android Expert
1,281 satisfied customers
is the 8 Touch Tablet PC MID Internet Media MP3/MP4 Player
is the 8" Touch Tablet PC MID Internet Media MP3/MP4 Player 4GB Google Android 2.2 OS by quantum a good buy or does this tablet suck. i want to get a tablet with the 2.2 os but i cant find any reviews… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
How do I get my Iphone to recognize a printer I have an
How do I get my Iphone to recognize a printer? I have an Iphone that has been upgraded to the latest version. I have a Photosmart Plus B209 that has the latest driver upgrade that allows to to use Iph… read more
Mike
Mike
Cell Phone Technician
Working on MBA
724 satisfied customers
i have a problem with the touch screen on my motorola crush.
i have a problem with the touch screen on my motorola crush. what should i do.. parts of it wont work when i touch it. there was a system upgrade done to it today along with a factory reset. it is onl… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
a kid at the apple store made my icons larger BUT they re the
a kid at the apple store made my icons larger BUT they re the size of a penny and I don't know how to reduce them. I can't use my email or much of anything else because the print is so big. Somebody t… read more
Mike
Mike
Cell Phone Technician
Working on MBA
724 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x