Cell Phones

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I need help with my new phone and transferring old data from…

Customer Question
Hi. I need...

Hi. I need help with my new phone and transferring old data from cloud.

Technician's Assistant: How old is the phone?

I got it in May.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I'd like to talk through this. If possible.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

All set Nothing more needed besides that.

Submitted: 8 months ago.Category: Cell Phones
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Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 8 months ago
Do I wait to talk to a representative?
Answered in 3 hours by:
11/14/2017
Cell Phone Technician: William Dishman,
 replied 8 months ago
William Dishman
Category: Cell Phones
Satisfied Customers: 46
Experience: Store manager at Ensignal
Verified

Hello, my name is***** am sorry about the wait time on your question but I will be glad to get you some Answers! I have taken a look at the question and I will require some more details to get started in helping you.

Can you tell me your phone model? (Apple iphone, Samsung galaxy, etc.)

Also, can you tell me which wireless provider you have?

Thank you in advance on those details!

-Will

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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