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My problem is that I need to transfer my texts from an old…

Customer Question
My problem is that...

My problem is that I need to transfer my texts from an old Verizon Phone to my new phone so I can get access to my Yahoo email account online. I thought the old phone was lost be someone found it.

Technician's Assistant: How old is the phone?

3 plus years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

One week. I just lost the phone on a trip. The old account is still active until 11/15/2017

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I just need to have the old texts transferred to my new verizon phone. Old Phone # is(###) ###-#### My new number is ***** 95

Submitted: 8 months ago.Category: Cell Phones
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Answered in 8 minutes by:
11/13/2017
Cell Phone Technician: Richard, Technician replied 8 months ago
Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 47,274
Experience: Cell / Smart phone problem solver for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Do you still have the same phone number?

Please let me know

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Customer reply replied 8 months ago
No
Cell Phone Technician: Richard, Technician replied 8 months ago

Ok, have you called your old number to see if anyone answers it?

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Customer reply replied 8 months ago
I have already paid $13.00 and $5.00. I am not paying another 20.00 as I have no service for the first payments.
Cell Phone Technician: Richard, Technician replied 8 months ago

You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.

Please ignore it and reply here to my last question I sent you please

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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