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I don't know where my account is on my phone. I just got it…

Customer Question
I don't know where...

I don't know where my account is on my phone

Technician's Assistant: How old is the phone?

I just got it from safelink

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I never had an app for my account. Im so sorry I type slow

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Yes they want a registration number that I don't have

Submitted: 9 months ago.Category: Cell Phones
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Answered in 50 minutes by:
11/10/2017
Cell Phone Technician: Richard, Technician replied 9 months ago
Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 47,537
Experience: Cell / Smart phone problem solver for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please, which app are you trying to use on the phone?

Please let me know

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Eric
Eric, Android Expert
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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