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Got a new phone, other one broke, now I am locked out of new…

Got a new phone...

Got a new phone, other one broke, now I am locked out of new phone and I tried all the pass words I could have come up with, need to un lock?? thanks Greg

Technician's Assistant: How old is the phone?

Just got it, like a moto gold or somthing

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just a day or two , none I am 65 so not to savy

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Answered in 5 minutes by:
10/20/2017
Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 47,275
Experience: Cell / Smart phone problem solver for over 15 years
Verified

Hi there and welcome

Do you mean it will not accept the details for your Gmail account Greg?

Please let me know

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Customer reply replied 9 months ago
no I got that all in I think I hit a lock out mode or something, it asks for password ***** now only have 3 choices left before it clears my inputs?

Give me the exact message it says please

Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 47,275
Experience: Cell / Smart phone problem solver for over 15 years
Verified
Richard and 87 other Cell Phones Specialists are ready to help you
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Customer reply replied 9 months ago
call my land line please,(###) ###-####
Phone call session started
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