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Cell phone running slow getting a lot of notifatios to clean…

Customer Question
Cell phone running slow...

Cell phone running slow getting a lot of notifatios to clean about 5 different things

Technician's Assistant: How old is the phone?

About 6 months

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

About 2 weeks tried to clean blade viruis scan power clean

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Phone seems to get hot when using it a lot {playing games}

Submitted: 9 months ago.Category: Cell Phones
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Answered in 25 minutes by:
10/16/2017
Cell Phone Technician: Aparna Indresh,
 replied 9 months ago
Aparna Indresh
Category: Cell Phones
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Cell Phone Technician: Aparna Indresh,
 replied 9 months ago

May I have the exact model number of your phone? So that I can look for a quick solution.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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