Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

Ask an Expert,
Get an Answer ASAP!

I cant make or recieve calls on my track phone, i even added…

Customer Question
I cant make or...

I cant make or recieve calls on my track phone, i even added a monthly plain on yesterday with extra data because i thought that was the problem and still couldnt make calls. I spent my money for nothing.

Technician's Assistant: How old is the phone?

Ive only had it almost a month

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It started about two weeks after i got it then had stoped and started back again a few days after the first. I havent really talked much on my phone to use 350 mins and then i added a monthly plain a day or two ago. It was 43 dollers i payed online..

Submitted: 8 months ago.Category: Cell Phones
Show More
Show Less
Ask Your Own Cell Phones Question
Answered in 13 minutes by:
10/4/2017
Cell Phone Technician: Aparna Indresh,
 replied 8 months ago
Aparna Indresh
Category: Cell Phones
Satisfied Customers: 492
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Cell Phones Question
Customer reply replied 8 months ago
Ok
Cell Phone Technician: Aparna Indresh,
 replied 8 months ago

Sorry, i don't have option to make a call but i will be able to help you via chat if this is okay with you.

Ask Your Own Cell Phones Question
Customer reply replied 8 months ago
Alright I can not call out no one can call in. And I added a monthly plain a day or two ago, even without that I haven't used 350 mins, I hardly talked on my phone. What's really going on with these phone?
Cell Phone Technician: Aparna Indresh,
 replied 8 months ago

The first thing to try is a battery pull. If you haven't tried it, that usually will do the trick.please try and let me know if this helps.

Ask Your Own Cell Phones Question
Customer reply replied 8 months ago
What's a battery pull and my battery doesn't come out
Cell Phone Technician: Aparna Indresh,
 replied 8 months ago

Okay, is this the cell phone you are using?

Ask Your Own Cell Phones Question
Cell Phone Technician: Aparna Indresh,
 replied 8 months ago

Could you please tell me the make and model of the device?

Ask Your Own Cell Phones Question
Customer reply replied 8 months ago
ZTE a touch screen
Cell Phone Technician: Aparna Indresh,
 replied 8 months ago

Please refer this link and let me know if this helps http://www.howardforums.com/showthread.php/1821381-Cannot-make-or-receive-calls-on-new-Tracfone-ZTE-Valet-Android

Ask Your Own Cell Phones Question
Customer reply replied 8 months ago
It says I'm un able to complete the call at the time.
Cell Phone Technician: Aparna Indresh,
 replied 8 months ago

Have you checked your online account if you have any update pending?

Ask Your Own Cell Phones Question
Customer reply replied 8 months ago
No not yet
Cell Phone Technician: Aparna Indresh,
 replied 8 months ago

Please check and let me know.

Ask Your Own Cell Phones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a cell phone technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Eric Your Own Question
Eric
Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1,281
1,281 Satisfied Customers
Experience: 3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,281 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Richard S.

Richard S.

Accounts and Device Specialist

2,077 satisfied customers

5 years working with major US carriers in billing, contracts, devices and network

Daniel P.

Daniel P.

Wireless Consultant

1,915 satisfied customers

Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!

Mike

Mike

Cell Phone Technician

724 satisfied customers

6+ Years Repair / Support / Troubleshooting / and Programming Experience

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 6 years of experience in Electronics support service

Mr. Clark

Mr. Clark

Cell Phone Engineer

509 satisfied customers

Cell Phone Repair Business Owner & CIS Degree

Andy

Andy

Electronics & Computer Consultant

310 satisfied customers

11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

< Previous | Next >

Related Cell Phones Questions
Have a Samsung Wireless Tracfone phone, but can't either
Have a Samsung Wireless Tracfone phone, but can't either make or receive calls from it. … read more
Harry
Harry
1,936 satisfied customers
Unable to add minutes to my lg TracFone unable to find my
unable to add minutes to my lg TracFone unable to find my password … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have been using TracFone for years with no problems.
Hi Eric. I have been using TracFone for years with no problems. Lately I have had several callers that call me repeatedly. I would like to block these numbers, is there a way to do this? … read more
Harry
Harry
1,936 satisfied customers
No service. Tracfone lg. Truefully i don't know. All fore
no service JA: What's the brand/model of your phone? Customer: tracfone lg JA: What TracFone model do you have? And the Operating System (OS)? Customer: truefully i don't know JA: How long has this be… read more
Harry
Harry
1,936 satisfied customers
My tracfone had over 3000 minutes on it last night at 9:30
My tracfone had over 3000 minutes on it last night at 9:30 and this morning it was dead. I charged the battery until the phone said it was fully charged but it still will not come on. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
30 satisfied customers
My tracfone (android) is locked. In the top left it says No
My tracfone (android) is locked. In the top left it says No service. I have the phone charged to 62% and there is a red dot in the triangle that shows the charge level. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,438 satisfied customers
I just recieved a new. Alcatel zip from tracfone and cannot
Alcatel zip from tracfone and cannot connect wit my home wifi … read more
Harry
Harry
1,936 satisfied customers
I have a tracfone that I activated a month or so ago and
I have a tracfone that I activated a month or so ago and can't place calls. A recording comes on and tells me to enter a pin number. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,438 satisfied customers
My TracFone LG Rebel shows invalid battery and shuts off. LG
my TracFone LG Rebel shows invalid battery and shuts off … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I've had my Samsung TracFone for over 2 years with no
I've had my Samsung TracFone for over 2 years with no trouble until the last 2 months.... Now I can't get the phone screen without going through a process of pushing the buttons and plluging in the ch… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
Got a new tracfone, transferred my number, now can't call
Got a new tracfone, transferred my number, now can't call out or receive calls because I get a message that says Welcome to verizon wireless. This call cannot be completed because there are restrictio… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,438 satisfied customers
I have a tracfone, i have a prepaid service, i am out of
I have a tracfone , i have a prepaid service, i am out of data, can i just buy data … read more
Harry
Harry
1,936 satisfied customers
Not computer; phone. sorry. Its a tracfone. Just recently;
just recently; I'm out of minutes (almost) and I have an order confirmation but the 750 min do not show up in my phone. … read more
Harry
Harry
1,936 satisfied customers
Tracfone password is not now recognized even tho it is
tracfone password ***** ***** now recognized even tho it is unchanged and correct---hard to contact trac fone person … read more
Harry
Harry
1,936 satisfied customers
The service period for my Tracfone expires in January 2018.
The service period for my Tracfone expires in January 2018. I want to reactivate it now, How do I do that? Today I added minutes to the phone, but it did not activate. The phone Number I(###) ###-####… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My wife bought a new tracfone and transferred the number
My wife bought a new tracfone and transferred the number from her old tracfone to her new tracfone. Now, her old cell phone is deactivated and the new tracfone is supposedly activated, but when we try… read more
Harry
Harry
1,936 satisfied customers
Tracfone account and voicemail are not programed. Zte zmax
these have been that way since it was put in service.I have tried all my pass words on tracfone account and have been unable to set up voicemail … read more
Harry
Harry
1,936 satisfied customers
I am a tracfone customer and i just bought a new tracfone. i
I am a tracfone customer and i just bought a new tracfone. i would like to transfer the minutes on my phone to the new one. … read more
Harry
Harry
1,936 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x