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My phone got wet and died. What can I do? Texas

Customer Question
My phone got wet...

My phone got wet and died. What can I do?

Technician's Assistant: What state are you in? It matters because laws vary by location.

Texas

Technician's Assistant: Has anything been filed or reported?

No

Submitted: 10 months ago.Category: Cell Phones
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Answered in 3 minutes by:
9/25/2017
Cell Phone Technician: Lorens35,
 replied 10 months ago
Lorens35
Category: Cell Phones
Satisfied Customers: 39,239
Verified

Thank you for using JA. I am Loren, a licensed attorney for over 30 yrs., and I am here to help.

I am a certified expert on JustAnswer since 2009, with nearly 100% in 5 star ratings. So, we should be able to work through your problem.

This is general information and no attorney client relationship is established.

The site may ask you if you wish to speak by phone for an extra charge. Many find the phone call to be the easiest and fastest way to get the information they need without posting on a public forum. I am also happy to continue online.

Do you have a warranty or insurance on the phone through the carrier?

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Cell Phone Technician: Randy***** CellTech, Cell Phone Technician replied 10 months ago
Randy***** CellTech
Randy***** CellTech, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 10,529
Experience: Cell Phone Expert
Verified

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Are you able to power the phone on?

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Customer reply replied 10 months ago
no
Cell Phone Technician: Randy***** CellTech, Cell Phone Technician replied 10 months ago

okay, what is the brand and model please?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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