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423-506-3883. I have a business account. I'm having trouble…

Customer Question
Hello, this is Sherry...

Hello, this is Sherry Dougherty(###) ###-#### I have a business account. I'm having trouble logging into my account. The reason I need to login to my account is: changing Banks - need to change Routing number and Account number to my new Bank.

Technician's Assistant: What's the make/model of your device? How old is it?

I have an I-Phone. That is not what I need to talk about. I need to change Bank Info. Can you please tell me how I can do that.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I have tried to change it in August but it didn't work.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

No not at this time.

Submitted: 10 months ago.Category: Cell Phones
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Answered in 5 minutes by:
9/25/2017
Cell Phone Technician: Josh, Technician replied 10 months ago
Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 22,264
Experience: Cell phone expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Cell Phone Technician: Josh, Technician replied 10 months ago

Which website are you trying to sign into?

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Customer reply replied 10 months ago
I need to change my Banking information so my payment will come out of my new bank account. Routing number and Account number.
Customer reply replied 10 months ago
No not for $20.00
Cell Phone Technician: Josh, Technician replied 10 months ago

This is a paid service.

Would you like to continue?

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Customer reply replied 10 months ago
No I guess I do not want to continue. Thanks. and GoodBye.
Cell Phone Technician: Josh, Technician replied 10 months ago

Okay, thank you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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