Cell Phones

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I need to activate my new phone. I'm not sure. I haven't…

Customer Question
I need to activate...

I need to activate my new phone

Technician's Assistant: How old is the phone?

I'm not sure

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I haven't tried to activate it yet. I have Alzheimers and have a hard time following instructions.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I have Alzheimers and have a hard time following instructions.

Submitted: 10 months ago.Category: Cell Phones
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Answered in 5 minutes by:
9/25/2017
Cell Phone Technician: Josh, Technician replied 10 months ago
Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 22,319
Experience: Cell phone expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Cell Phone Technician: Josh, Technician replied 10 months ago

Who is your cell phone carrier?

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Customer reply replied 10 months ago
Cell Phone Technician: Josh, Technician replied 10 months ago

Click here: https://www.tracfone.com/activation/selectdevice

Follow the prompts to activate your phone

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Cell Phone Technician: Josh, Technician replied 10 months ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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Josh
Josh, Technician
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Satisfied Customers: 22,319
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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