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Why does't my name show up on screen of person called. 1…

Customer Question
Why does't my name...

Why does't my name show up on screen of person called

Technician's Assistant: What's the make/model of your device? How old is it?

1 yr.Jitterbug flip

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It never was there This is our fist effort

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

How do we get person called to know that we called?

Submitted: 10 months ago.Category: Cell Phones
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Answered in 5 minutes by:
9/24/2017
Cell Phone Technician: Josh, Technician replied 10 months ago
Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 22,264
Experience: Cell phone expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Cell Phone Technician: Josh, Technician replied 10 months ago

This type of issue will need to be fixed by Greatcall (your cell phone carrier)

Please call 1-***-***-**** and ask for them to turn on the caller ID option

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Cell Phone Technician: Josh, Technician replied 10 months ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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