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Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
Your base station can accommodate a maximum of 6 handsets, which are part number KX-TGA652,
Because of the age of the system however, which is well past its service life at this point, they are really only available used or refurbished. You may order a replacement handset here: http://amzn.to/2wO9V0c
Note that given the cost of even a used handset, you may actually be better off just starting over with a new system, as you can get a new and updated model with a fresh warranty, new base, and a couple of handsets for not much more than you'd spend on 1 used unit: http://amzn.to/2wNTm4d
I am not asking you to pay more.
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I sent you a written answer above.
Okay if you have a handset already, that is entirely different, your question appeared to be looking to purchase a handset,
I can tell you how to connect them, which is a different issue,
Take the new handset and key in Menu#130
then press and hold the Find HS (locator) button on the main base station (current system) for 5 seconds,
then press the OK button on the new handset.
OK will be a word that shows on the handset display screen, when it proceeds to that step (if it connects), then you press the button just below that word (below the OK on the screen)
Then the process may not have completed, or that used handset was not properly deregistered from its old system (which means it possible that it may not be able to work with yours)
Start over from the beginning please and we will go from there
Yes there is, plug the old base in, then on the old handset key in Menu#131, then up/down to select the handset number (the number of the handset you are removing, when not in use it usually shows handset# ***** 2,3 etc in the corner of the screen),
then ok/select (and again to confirm) then it is free to register again as we tried initially