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I am trying to reset password for yahoo - says to verify…

Customer Question
I am trying to...

I am trying to reset password ***** yahoo - says to verify they will send me a text number I don't get texts on my phone go ahead

Technician's Assistant: How old is the phone?

Year old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Yahoo just wants to send a verification number I am am try to tell them they need to do it another way as I don't text

Submitted: 10 months ago.Category: Cell Phones
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Answered in 34 minutes by:
9/22/2017
Cell Phone Technician: Jeffrey B,
 replied 10 months ago
Jeffrey B
Category: Cell Phones
Satisfied Customers: 1,030
Experience: ICT Support 1/2/3/ Line at Peopleware
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

So to clarify have you tried to recover the password ***** a recovery email adres of your Yahoo account?

Waiting for your reply,

Kind regards,

Jeffrey

Ask Your Own Cell Phones Question
Cell Phone Technician: Jeffrey B,
 replied 10 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

Ask Your Own Cell Phones Question
Customer reply replied 10 months ago
I just want to reset my yahoo password can't get a text verification that it's really me and I'm a real person thanks
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Jeffrey B
Category: Cell Phones
Satisfied Customers: 1,030
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Experience: ICT Support 1/2/3/ Line at Peopleware

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