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My callers tell me that they can not leave a voice message…

Customer Question
My callers tell me...

My callers tell me that they can not leave a voice message because the message they get tell them that my mailbox is full, how do I delete old messages from my cell phone?

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

I have a Verizon Droid

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It has been going on off and on for about 3 weeks. I tried calling my own cell to see if I could delete the messages but, when I am asked to put in my password, I put in what I use and I get a message that the password ***** *****

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I don't know if the Phone Expert can help me with this, but I would like to know about the cost of adding more data to my cell

Submitted: 10 months ago.Category: Cell Phones
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Answered in 2 minutes by:
9/22/2017
Cell Phone Technician: Josh, Technician replied 10 months ago
Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 22,203
Experience: Cell phone expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Cell Phone Technician: Josh, Technician replied 10 months ago

Who is your cell phone carrier?

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Customer reply replied 10 months ago
Verizon
Cell Phone Technician: Josh, Technician replied 10 months ago

On your phone:

Press *86 then press call

You will be taken into your voicemail and you can delete them from there

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Cell Phone Technician: Josh, Technician replied 10 months ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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