Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

Ask an Expert,
Get an Answer ASAP!

ACCOUNT NUMBER 950-328-083-0001-53 PHONE NOT FUNCTIONING…

Customer Question
ACCOUNT NUMBER 950-***-***-****-53 PHONE...

ACCOUNT NUMBER 950-***-***-****-53 PHONE NOT FUNCTIONING PROPERLY.MESSAGE SAYS LINE IN USE WHEN NO ONE IS ON THE LINE.

Technician's Assistant: How old is the phone?

PHONE NOT FUNCTIONING PROPERLY. WITH NO ONE ON THE MESSAGE READS LINE IN USE.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

NOT SURE SINCE WE WERE A GOOD PART OF THE AFTERNOON. BUT HAVE BEEN HOME FOR THE LAST.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

THATS IT.

Submitted: 11 months ago.Category: Cell Phones
Show More
Show Less
Ask Your Own Cell Phones Question
Answered in 2 hours by:
9/21/2017
Cell Phone Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 22,285
Experience: Cell phone expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Cell Phones Question
Cell Phone Technician: Josh, Technician replied 11 months ago

Is this for a cell phone or home phone?

Ask Your Own Cell Phones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a cell phone technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Eric Your Own Question
Eric
Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1,281
1,281 Satisfied Customers
Experience: 3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,281 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Richard S.

Richard S.

Accounts and Device Specialist

2,077 satisfied customers

5 years working with major US carriers in billing, contracts, devices and network

Daniel P.

Daniel P.

Wireless Consultant

1,915 satisfied customers

Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!

Mike

Mike

Cell Phone Technician

724 satisfied customers

6+ Years Repair / Support / Troubleshooting / and Programming Experience

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 6 years of experience in Electronics support service

Mr. Clark

Mr. Clark

Cell Phone Engineer

509 satisfied customers

Cell Phone Repair Business Owner & CIS Degree

Andy

Andy

Electronics & Computer Consultant

310 satisfied customers

11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

< Previous | Next >

Related Cell Phones Questions
My voice mail feature appears to be "locked" with a voice
My voice mail feature appears to be "locked" with a voice mail indicated on my screen and notification sound keeps sounding. When I go into voice mail it says I have no new message (s) and no option t… read more
Samuel White
Samuel White
Owner and Expert Tech
274 satisfied customers
I'm getting a message that says, "Unfortunately, Samsung
I'm getting a message that says, "Unfortunately, Samsung keyboard has stopped." My cell number is(###) ###-#### My home number is(###) ###-#### … read more
Josh
Josh
Technician
22,285 satisfied customers
When I plug my charger in the battery is constantly running
When I plug my charger in the battery is constantly running out. I have a droid ultra (I'm not sure the model number). When I try to change the battery settings (through the phone) the battery ON and … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
WORKFORCE 3640 Each time I try to start the print procedure
WORKFORCE 3640 Each time I try to start the print procedure it says no air printer found, I have registered the printer but to no avail… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have a iphone 5 I just installed the update. I think it was
I have a iphone 5 I just installed the update. I think it was 08.0 something like that. I've installed updates before, but this was the first time I had to start over like I just bought the phone and … read more
Techie_Ben
Techie_Ben
Software Engineer
Master\u0027s Degree
1,444 satisfied customers
Hello, Im trying to port a cell phone number from one phone
Hello, I'm trying to port a cell phone number from one phone and carrier to another (Verizon to Ting) for a relative's phone, as his current phone broke and we were both going to change at the end of … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
We are out of our "home" area (Roam) and when we dial out,
We are out of our "home" area (Roam) and when we dial out, there is no ringtone. The only way we know if we have reached the called person is when they answer, or their answering machine comes on. We … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
-I have Verizon landline service with voice-mail service, caller
-I have Verizon landline service with voice-mail service, caller id, call forwarding etc. -Voice mail had been working fine for a long time. Recently in the last few weeks, the GREETING doesn't come o… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I finally got my tracfone reactivated yesterday and then discovered
I finally got my tracfone reactivated yesterday and then discovered the message on the screen that says it is disabled... how to I get it enabled again?… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
will an unlocked quad band mobile phone purchased in the US
will an unlocked quad band mobile phone purchased in the US work in the UK. The only spec difference appears to be that HSDPA in UK is 2100 but the spec for the US phone says that HSDPA is 850/1900. T… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
Hi, All the sudden in the bar across the top of the phone
Hi, All the sudden in the bar across the top of the phone (were it shows the time, battery life, etc.) I have a black circle with a green arrow blinking and pointing down. When I pull down the screen … read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Good morning. I have a Samsung Mezmerize mobile device, I
Good morning. I have a Samsung Mezmerize mobile device, I purchased in December 2010. Periodically, I have noticed the device will drop the email accounts, including the gmail account on the phone. Th… read more
Eric
Eric
Android Expert
Associate Degree
1,281 satisfied customers
Hello. I have a problem trying to connect to Google Market
Hello. I have a problem trying to connect to Google Market on my SE X10mini Pro. I try to log on using my Gmail account but it keeps telling me that it can't find a safe connection to the server. I've… read more
Eric
Eric
Android Expert
Associate Degree
1,281 satisfied customers
I have a Samsung Galaxy I5500 which I upgraded to 2.2 using
I have a Samsung Galaxy I5500 which I upgraded to 2.2 from android 2.1 using KIES. I am now getting the message.... processcom.samsung.sec.android.inputmethod.axt9… read more
Eric
Eric
Android Expert
Associate Degree
1,281 satisfied customers
My cordless phone wont turn off. Shows an in use message.
My cordless phone won't turn off. Shows an "in use" message. Other hard wired phone has no dial tone. What to do?… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
i phone cant get all phone numbers or anything else...have
i phone cant get all phone numbers or anything else...have that thing in cyberspace deal...but cant get it restored to where it was..lost a ton of phone numbers...have messages and some phone numbers… read more
Mike
Mike
Cell Phone Technician
Working on MBA
724 satisfied customers
My phone number is 978 373 4285(land line)....I am having trouble
My phone number is(NNN) NNN-NNNNland line)....I am having trouble with voice mail.(noticed there were problems Thursday) I cannot leave a message on this number..nor is any voice mail recorded. When I… read more
Gameguy360
Gameguy360
Owner
High School or GED
177 satisfied customers
Help!!! I have a 3GS iPhone and I use a Virgin Media email
Help!!! I have a 3GS iPhone and I use a Virgin Media email account. All was fine until recently, when VM changed their email system. Before the change, I could use the iPhone when away from home to re… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x