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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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It does not receive text messages. I can send a text. Serial

Customer Question

It does not receive text messages. I can send a text.
JA: Just to clarify, what's the exact make and model of your machine?
Customer: serial no is 35584 10703 16250 and my account is(###) ###-#### I have the new smart phone. Purchased last saturday
JA: How long has this been going on? What troubleshooting have you tried?
Customer: since someone talked me through setting the phone up when I purchased.
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: In going through aps I was asked for a 4 no password ***** I should have received from your rep. I also cannot find the ap for inviting my husband to keep up with me. I don't know if my medical info has been moved from my 5 star to my new phone evise
Submitted: 29 days ago.
Category: Cell Phones
Expert:  Richard replied 29 days ago.

Hi there and welcome

Can you tell me please the make and model of the phone?

Please let me know

Thank you