How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eric Your Own Question
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
Type Your Cell Phones Question Here...
Eric is online now
A new question is answered every 9 seconds

Locked. Apple 6 4yr. 1 day called att they said log on to

Customer Question

JA: What's the make/model of your device? How old is it?
Customer: apple 6 4yr
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 1 day called att they said log on to itunes
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: no thanks
Submitted: 29 days ago.
Category: Cell Phones
Expert:  Richard replied 29 days ago.

Hi there and welcome

Can you tell me the exact message you see on the screen of the iPhone?

Thank you