Ask a Cell Phones Question, Get an Answer ASAP!
I'm sorry about the issue. On your iPhone, please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.
- Does that do anything? Is there anything showing on your iPhone's screen now?
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.
Great. Wait a couple of minutes, then you should be able to use your phone.
Please reply at the box below and confirm. Thank you.
Great. Like a computer, rarely it gets frozen, so you would do the step I've provided in order to refresh the phone's memory whenever needed. Can you please log in your phone and see if it works now?
Please reply at the box below to continue. Thank you.
That means everything should work. OK, please place a call, then let me know. Thank you for your patience.
You're welcome. Great. If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit. Thank you very much,