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I accidentally block my wifes cell number from my att land…

Customer Question
I accidentally block my...

I accidentally block my wifes cell number from my att land line..how to i unblocl it.

Technician's Assistant: How old is the phone?

Which phone cell or land line

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Since i blocked her cell phone by accident

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Just how unblock her number

Submitted: 11 months ago.Category: Cell Phones
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Answered in 1 minute by:
9/19/2017
Cell Phone Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 22,254
Experience: Cell phone expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Cell Phone Technician: Josh, Technician replied 11 months ago

Press *, dial the 10-digit number you wish to remove, and press * to confirm

Ask her to call again and see if it is removed

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Customer reply replied 11 months ago
i contacted her and told her to try call in
Cell Phone Technician: Josh, Technician replied 11 months ago

Let me know how it goes

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Customer reply replied 11 months ago
nothing , she got same message that the number was blocked
Cell Phone Technician: Josh, Technician replied 11 months ago

Did you receive confirmation that the number was unblocked when you followed my steps?

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Customer reply replied 11 months ago
i did the instructions , then called and said it call me...she got same message that she was blocked
Cell Phone Technician: Josh, Technician replied 11 months ago

Try this instead:

Press *80 then press 3 to turn off the feature

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Customer reply replied 11 months ago
ok
Cell Phone Technician: Josh, Technician replied 11 months ago

Let me know how it goes

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Customer reply replied 11 months ago
call blocking deactivated
Cell Phone Technician: Josh, Technician replied 11 months ago

Great!

Ask her to call now

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Customer reply replied 11 months ago
i got her v/mail..she is on a ferry boat in new york..I'm through ..guess she will call when she can... will i be billed for this ?
Cell Phone Technician: Josh, Technician replied 11 months ago

Yes, this is a paid service.

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Customer reply replied 11 months ago
how much ?
Cell Phone Technician: Josh, Technician replied 11 months ago

As a technician, I do not handle payment information but the payment amount and process was explained in the beginning when you setup the question.

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Cell Phone Technician: Josh, Technician replied 11 months ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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