Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

Ask an Expert,
Get an Answer ASAP!

I just got this cell phone replacing my old one and i

Customer Question
I just got this...

I just got this cell phone replacing my old one and i accidently erace trhings by mistake. Also I do not have Google.

Technician's Assistant: How old is the phone?

I got it 3 days ago

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I hav ewrace things by mistake

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Two pages of my app screen has all blank p on them

Submitted: 11 months ago.Category: Cell Phones
Show More
Show Less
Ask Your Own Cell Phones Question
Answered in 5 minutes by:
9/19/2017
Cell Phone Technician: Richard, Technician replied 11 months ago
Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 47,537
Experience: Cell / Smart phone problem solver for over 15 years
Verified

Hi there and welcome

Can you tell me please exactly what it is you erased? Are you referring to apps? And how did you erase these?

Please let me know

Ask Your Own Cell Phones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a cell phone technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Eric Your Own Question
Eric
Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1,281
1,281 Satisfied Customers
Experience: 3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,281 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Richard S.

Richard S.

Accounts and Device Specialist

2,077 satisfied customers

5 years working with major US carriers in billing, contracts, devices and network

Daniel P.

Daniel P.

Wireless Consultant

1,915 satisfied customers

Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!

Mike

Mike

Cell Phone Technician

724 satisfied customers

6+ Years Repair / Support / Troubleshooting / and Programming Experience

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 6 years of experience in Electronics support service

Mr. Clark

Mr. Clark

Cell Phone Engineer

509 satisfied customers

Cell Phone Repair Business Owner & CIS Degree

Andy

Andy

Electronics & Computer Consultant

310 satisfied customers

11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

< Previous | Next >

Related Cell Phones Questions
Is there an app that I can download for Just Answer on my
Is there an app that I can download for Just Answer on my Galaxy 8 android phone. This is to ask questions - I am not an expert. thank you.… read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
43 satisfied customers
I'm having difficulties sending emails, with photo
I'm having difficulties sending emails, with photo attachments, from my phone to my gmail account. I'm sending them from***@******.*** to***@******.***. It was working well until a few days ago, when … read more
Samuel White
Samuel White
Owner and Expert Tech
273 satisfied customers
I just bought a motog4 had virso trfer day from old for to
i just bought a motog4 had virso trfer day from old for to this one i hace no idea how to find my old contacts … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
, I JUST BOUGHT A SHARP AQUOS CELL PHONE 4 DAYS AGO AND I
HI, I JUST BOUGHT A SHARP AQUOS CELL PHONE 4 DAYS AGO AND I ALSO BOUGHT A 32gb MEMORY CARD CAUSE I DOWNLOAD A LOT OF GAMES AND MUSIC. WELL EALYER TONIGHT IT SAID I WAS RUNING OUT OF STORAGE SO I WENT … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I can open my Outlook email but no messages will appear on
I can open my Outlook email but no messages will appear on the screen. How do I fix this? I can compose and send messages but not receive them, at least they don't appear on the screen.… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I set up my Gmail on my Jitterbug2 cell phone. Now...I want
I set up my Gmail on my Jitterbug2 cell phone. Now...I want to delete the GMail from the phone. I no longer want to send or receive emails through Gmail. How do I accomplish this? Senior Citizen… read more
Richard
Richard
Technician
47,537 satisfied customers
Do Cell Phone Companies and Kik keep your pictures
I have a question about cell phones. First of all how long does the cell phone companies keep your content and if you got a new phone and transferred all your pictures and photos will it transfer even… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
My Old cell Phone Screena went Black in the Middle of composing
My Old cell Phone Screena went Black in the Middle of composing a text and won't turn back on. I hooked charger up in case battery was dead( it wasn't displaying as dead or even down when the screen w… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I have an 2yr old android phone with one cell service, and
I have an 2yr old android phone with one cell service, and I am switching to a newer an android phone with a different cell service. How can I move all the APPS and PHONE numbers to the new phone. I h… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am trying to connect to my other email account on comcast.
I am trying to connect to my other email account on comcast. When I try to connect through favorites ("Xfinity" window) - inserting my Comcast ID and password XXXXX the screen looks like it is connect… read more
SQLVoIPGuy
SQLVoIPGuy
Vice President
Master\u0027s Degree
78 satisfied customers
I have a sony C903 which is damaged. It switches on but i can
I have a sony C903 which is damaged. It switches on but i can do nothing more with it. There is a blank fuzzy screen and the keyboard does not work. I have bought a data cable to download the contact … read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
hi got a galaxy s and got a fault app twlauncher has stopped
hi got a galaxy s and got a fault app twlauncher has stopped unexpectedly cant do anything with the phone… read more
Eric
Eric
Android Expert
Associate Degree
1,281 satisfied customers
Our NET10 Samsung phone has days left and lots of Minutes.
Our NET10 Samsung phone has days left and lots of Minutes. Got wet by mistake & doesn't work. How do we get another and transfer time/minutes to new phone XXXXX XXXXXe Took back off and dried it out a… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
I have a Moto i1 with contract Sprint/Nextel. It constantly
I have a Moto i1 with contract Sprint/Nextel. It constantly restarts it self. Is this a know issue? If so how do i fix it?… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
Im having horrible problems trying to add a Google Apps account
I'm having horrible problems trying to add a Google Apps account into my Samsung Fascinate (Verizon). Initially I had no problem and could add both my personal account (classic google type account) an… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
Why is my cell displaying CDMA service not available And
Why is my cell displaying "CDMA service not available"? And because of this I have no service at all?… read more
Daniel P.
Daniel P.
Wireless Consultant
Currently a student
1,915 satisfied customers
I have two cell phones (mine and my husbands). They are both
I have two cell phones (mine and my husbands). They are both Motorola Droid A855 (Verizon). I have a question about calendars ONLY. Both phones are syned to google calendar from my computer. When I ma… read more
birtz
birtz
Vocational, Technical or Trade Scho
380 satisfied customers
How can i check some one cell fone txt msg without having the
How can i check some one cell PHone txt msg without having the phone & them not knowing, i know about the cellspy stuff but that stuff hav to hav special features on there phone , like internet ,java … read more
Andy
Andy
Electronics & Computer Consultant
MS Electrical Engineering
310 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x