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I have an LG K3 LTE and the sms text app disappeared, the…

Customer Question
I have an LG...

I have an LG K3 LTE and the sms text app disappeared, the messaging has stopped and all my whatsapp contacts lost their names and only have phone nrs...

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

LG, model K3 LTE

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Started yesterday. I tried to reset the app, but I also lost the gmail and google chrome app -- as if they were cancelled

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

No, if you could assist now it would be great

Submitted: 11 months ago.Category: Cell Phones
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Answered in 2 minutes by:
9/19/2017
Cell Phone Technician: Richard, Technician replied 11 months ago
Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 47,537
Experience: Cell / Smart phone problem solver for over 15 years
Verified

Hi there and welcome

Can you tell me please what you have already tried to do to resolve this?

Thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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