Ask a Cell Phones Question, Get an Answer ASAP!
I'm sorry about the issue. Was the passcode forgotten? Please try the following fix:
Note: The steps must be done correctly; you may have to try a couple of times, or so.
- You can also see the video instructions at the website below; it may be easier:https://www.youtube.com/watch?v=N_JY750KUmk
- Do you also have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.
OK. Also, do you have a Windows or Mac computer? If yes, what's the make / model of your computer?
Please reply at the box below to continue. Thank you,
Thank you. First, do you have Windows xp, vista, or 7, 8, 10, or Mac computer? And/or what's the make / model of your computer?
Please reply at the box below. Thank you,
Here are some computer brands: HP, Dell, Apple, Lenovo, Acer, Asus, Toshiba, etc.
Thank you. On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:
http://www.justanswer.com/remotedesktop/join.aspx?Session=be68259b-af4c-49f7-8c93-44be608d08e7, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.