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I have an ZTE android tracfone wirless and I cannot find the…

Customer Question
I have an ZTE...

I have an ZTE android tracfone wirless and I cannot find the menu to add air time?

Technician's Assistant: What's the make/model of your device? How old is it?

ZTE Majesty Pro LTE Model Z798BL

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I have looked under apps. I am sure I can call it in but would rather do it on the phone.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

The phone just died so I need to charge it. The charge cable is at home. Can I still get help without the phone?

Submitted: 11 months ago.Category: Cell Phones
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Answered in 5 minutes by:
9/18/2017
Cell Phone Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 22,325
Experience: Cell phone expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Cell Phone Technician: Josh, Technician replied 11 months ago

You can add airtime online.

Click here: https://www.tracfone.com/collectminpinpromo?lang=en

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Cell Phone Technician: Josh, Technician replied 11 months ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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