Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

Ask an Expert,
Get an Answer ASAP!

I need to get into my account, but I lost my phone and I…

Customer Question
I need to get...

I need to get into my account, but I lost my phone and I have no password.

Technician's Assistant: How old is the phone?

8 mo.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

A whole bunch

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Can the password ***** sent by E-mail

Submitted: 11 months ago.Category: Cell Phones
Show More
Show Less
Ask Your Own Cell Phones Question
Answered in 1 hour by:
9/17/2017
Cell Phone Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 22,292
Experience: Cell phone expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Cell Phones Question
Cell Phone Technician: Josh, Technician replied 11 months ago

Which account do you need help with?

Ask Your Own Cell Phones Question
Cell Phone Technician: Josh, Technician replied 11 months ago

Thank you for the phone number but I am still not clear on which website or account that you need help with

Ask Your Own Cell Phones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a cell phone technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Eric Your Own Question
Eric
Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1,281
1,281 Satisfied Customers
Experience: 3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,281 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Richard S.

Richard S.

Accounts and Device Specialist

2,077 satisfied customers

5 years working with major US carriers in billing, contracts, devices and network

Daniel P.

Daniel P.

Wireless Consultant

1,915 satisfied customers

Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!

Mike

Mike

Cell Phone Technician

724 satisfied customers

6+ Years Repair / Support / Troubleshooting / and Programming Experience

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 6 years of experience in Electronics support service

Mr. Clark

Mr. Clark

Cell Phone Engineer

509 satisfied customers

Cell Phone Repair Business Owner & CIS Degree

Andy

Andy

Electronics & Computer Consultant

310 satisfied customers

11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

< Previous | Next >

Related Cell Phones Questions
hi i recently got a htc desire phone ,after forgetting my pass
hi i recently got a htc desire phone ,after forgetting my pass code to get in ,it would not allow me anymore chances ,it has asked me for my gmail account and sign in name which i only created a few d… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
8,671 satisfied customers
I have a Samsung Omnia smart phone that I use to get emails
I have a Samsung Omnia smart phone that I use to get emails from my company's server. My company changed their domain name for primary (MS Outlook) server only. My Omnia phone does not appear to allow… read more
shady.duggal
shady.duggal
Network Administrator
Associate Degree
240 satisfied customers
Someone or something has got into my computer. removed all
Someone or something has got into my computer. removed all my addresses and sent a note to everyone on my address list that I am hurt and need money. When I tried to get into my verizon, my pin didn't… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I believe my phone is trying to be hacked. I got a message
I believe my phone is trying to be hacked. I got a message from BlackBerry saying that I needed to insert my password. I went to [email protected] they said to get in touch with BlackBerry. BlackBerry said that I … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I changed my password XXXXX my msn hotmail account on my home
I changed my password XXXXX my msn hotmail account on my home computer, my I-phone and my I-pad. I can get and send e-mail on my home computer, but now my I-phone and I-pad will not allow me to send e… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
unable to validate my e mail accounts on mobile phone. this
unable to validate my e mail accounts on mobile phone. this is a replacement as software problem shut phone down, where i lost all details of contacts etc. I have 2 e mail accounts on phone but when i… read more
Eric
Eric
Android Expert
Associate Degree
1,281 satisfied customers
we have lost a pc and it is being used to access my e-mail.
we have lost a pc and it is being used to access my e-mail. how can i stop this happening. if i change the password XXXXX this stop incoming and outgoing e-mail being accessed by the lost pc.… read more
Eric
Eric
Android Expert
Associate Degree
1,281 satisfied customers
blackberry will not recieve e-mail. wants validation password
blackberry will not recieve e-mail. wants validation password XXXXX i have forgotten phone no. XXX-XXX-XXXX e-mail [email protected]… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
My droid cell phone died. No screen. The verizon tech could
My droid cell phone died. No screen. The verizon tech could not access my calendar and contacts because the backup gizmo was damaged. I was totally bummed out bought a new phone, today 4/8/11 and prom… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
Please can you tell me how I can get my WaveGT-S7230E to let
Please can you tell me how I can get my WaveGT-S7230E to let me access my hotmail account through the e-mail button. I can get into it by internet and putting in my name and password, and also I can a… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
I was asked to validate my password on my phone which has been
I was asked to validate my password XXXXX my phone which has been the same for the whole time I had the phone. I tried to validate it, but it says invalid. But it is the right password.… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
hi. i am trying (all day) to set up my Galaxy S to receive
hi. i am trying (all day) to set up my Galaxy S to receive emails. I go thru the setup proceedure, but whn it checks the incoming server settings, i get the msg 'unable to open connection with server'… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
Received an email on my Blackberry saying I am not receiving
Received an email on my Blackberry saying I am not receiving emails that I needed to validate my password. It gave instructions but couldn't understand them!! I don't remember ever using a password XX… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
I cannot validate my email account password. The message was
I cannot validate my email account password. The message was sent to me Dec 25th & I've only just tried to do it. It won't accept my password.… read more
Daniel P.
Daniel P.
Wireless Consultant
Currently a student
1,915 satisfied customers
I had to change my Firefox (Comcast) email password a few months
I had to change my Firefox (Comcast) email password XXXXX few months ago and when I tried to change it on my iphone it didn't work. Now I cannot send or receive message via my iphone. Any suggestions?… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
I just bought a Driod X and Im in a learning curve. Ive
I just bought a Driod X and I'm in a learning curve. I've already set up my gmail account and now I want to set up my business e-mail account in my new phone. I've forgotten my old password [email protected]… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
My wife, in setting up her iPhone, somehow changed her password
My wife, in setting up her iPhone, somehow changed her password XXXXX an MSN email account. She desperately needs to access her account. How should she proceed?… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
I have a Blackberry Bold 9000 and since I changed by gmail
I have a Blackberry Bold 9000 and since I changed by gmail password XXXXX on my desk top on line Blackberry won'tlet me access my e-mail on their device so I've tried remembering the last password XXX… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x