Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

Ask an Expert,
Get an Answer ASAP!

Phone dead. bought new battery, charged it and installed…

Customer Question
Phone dead. bought new...

Phone dead. bought new battery, charged it and installed it---no result, still dead phone. ???

Technician's Assistant: What confuses you?

Has my phone died after only a short time in service?

Technician's Assistant: How old is the phone?

It was replaced free when tracfone replaced all its phones--about 1 and 1/2 years ago?

Technician's Assistant: The Cell Phone Technicians require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost.

What does it cost?

Technician's Assistant: You just pay a $5 deposit now and the rest only when you get a reply from the Cell Phone Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.

Ok; how do I pay?

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

After about a month of non-use, we returned to find that it would not fully recharge and function.

Submitted: 11 months ago.Category: Cell Phones
Show More
Show Less
Ask Your Own Cell Phones Question
Answered in 59 minutes by:
9/17/2017
Cell Phone Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 22,192
Experience: Cell phone expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Cell Phones Question
Cell Phone Technician: Josh, Technician replied 11 months ago

I can see that you mentioned it has a replacement battery but have you tried a different charger or different wall outlet?

Ask Your Own Cell Phones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a cell phone technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Eric Your Own Question
Eric
Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1,281
1,281 Satisfied Customers
Experience: 3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,281 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Richard S.

Richard S.

Accounts and Device Specialist

2,077 satisfied customers

5 years working with major US carriers in billing, contracts, devices and network

Daniel P.

Daniel P.

Wireless Consultant

1,915 satisfied customers

Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!

Mike

Mike

Cell Phone Technician

724 satisfied customers

6+ Years Repair / Support / Troubleshooting / and Programming Experience

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 6 years of experience in Electronics support service

Mr. Clark

Mr. Clark

Cell Phone Engineer

509 satisfied customers

Cell Phone Repair Business Owner & CIS Degree

Andy

Andy

Electronics & Computer Consultant

310 satisfied customers

11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

< Previous | Next >

Related Cell Phones Questions
It appears the battery has died-I recharge it and a very
it appears the battery has died-I recharge it and a very short time it is DEAD. before I buy a coffin [said the Scot] can the batter by rplacced, or should I buy antoerh tracphone? … read more
Samuel White
Samuel White
Owner and Expert Tech
270 satisfied customers
Tracphone died. It's fully charged.. What's the trick to
Tracphone died. It's fully charged.. What's the trick to getting the back off to remove the battery as suggested? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I am leaving my tracfone and buying a android phone, what I
I am leaving my tracfone and buying a android phone , what I want to know is can you transfer all the info from the tracfone to the android phone number/ … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I tried to charge my new tracfone and all it does is show a
I tried to charge my new tracfone and all it does is show a battery with a question mark on the inside. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I have a pantech flex (p8010) and it won't turn on. i
Hello i have a pantech flex (p8010) and it won't turn on. i had the phone for about 4 years now. i thought that the battery just died on it from being old, but even after putting a new battery in it w… read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
We have a LG800G (Tracfone), purchased at Walmarts a month
Original question was sent approximately at 1XXXXX 11/09/2012 We have a LG800G (Tracfone), purchased at Walmarts a month ago, that will not hold a charge. The spec says four hours talk time, 8-10 days… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Bought a tracfone a few months ago and a couple of weeks ago
Bought a tracfone a few months ago and a couple of weeks ago purchased 400 mins from your booklet. Last week I put it on charge and went to bed -- the next morning I took it off charge and turned it o… read more
Kriptokrit
Kriptokrit
Cell Phone Tech.
582 satisfied customers
My new phone has stopped working. My number is(NNN) NNN-NNNN
My new phone has stopped working. My number is XXXXX it is fully charged but has Lost all it's tracfone info. My phone was listed in my area in Washington state, but we are in surprise Arizona for 6 w… read more
Kriptokrit
Kriptokrit
Cell Phone Tech.
582 satisfied customers
Hi I have an Lg231 flip phone that I bought 2 months ago and
Hi I have an Lg231 flip phone that I bought 2 months ago and it won't turn on; its like its dead...on the charger, it will say charging, handset off but even after quite some time, the phone still wil… read more
Daniel P.
Daniel P.
Wireless Consultant
Currently a student
1,915 satisfied customers
I just purched A LG 420 G phone for my sister and it wont get
I just purched A LG 420 G phone for my sister and it wont get service for her here I have a motrola and have no trouble with service can I exchange the lg for a motorola?… read more
Daniel P.
Daniel P.
Wireless Consultant
Currently a student
1,915 satisfied customers
We bought 2 tracfones a few weeks ago from HSN. My husbands
We bought 2 tracfones a few weeks ago from HSN. My husband's phone has continuously broken down. It dies completely and he has to take the battery out and put it back in to make it work. It is a new b… read more
Daniel P.
Daniel P.
Wireless Consultant
Currently a student
1,915 satisfied customers
When trying to recharge my motorla cell phone it will not recharge
When trying to recharge my motorla cell phone it will not recharge and prints out "invalid battery". The charging cord came with the phone and the battery cover has never been opened. The phone is abo… read more
Daniel P.
Daniel P.
Wireless Consultant
Currently a student
1,915 satisfied customers
Hello, About a year ago i bought the Nokia Mural 6750 cell
Hello, About a year ago i bought the Nokia Mural 6750 cell phone since then has been great phone for me but all of the sudden it will not charge battery. I bought new phone charger thinking it was the… read more
Daniel P.
Daniel P.
Wireless Consultant
Currently a student
1,915 satisfied customers
I have a LG KC550 Mobile which I got for for Christmas. Up
I have a LG KC550 Mobile which I got for for Christmas. Up until a few weeks ago I was delighted with it but now Im having problems. The phone cuts out during conversations. The battery seems to not b… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
My cellphone is dead. It will not recharge the battery. If
My cellphone is dead. It will not recharge the battery. If I replace the battery will I be able to retreive my 9 months of unused time and my 1600 unused minutes. Whatisthe proper procedure to avoid l… read more
Mike
Mike
Cell Phone Technician
Working on MBA
724 satisfied customers
I have a Sony Ericsson W910i mobile phone. It has reached a
I have a Sony Ericsson W910i mobile phone. It has reached a stage where after about 28 hrs of a recharge and not using it the battery it diown to 14%. I have complained to Vodafone and get fobbed off … read more
Andy
Andy
Electronics & Computer Consultant
MS Electrical Engineering
310 satisfied customers
The battery on my LG Tracfone is dead The part number is LGIP-431A,
The battery on my LG Tracfone is dead The part number is XXXXX I still have about 1100 minutes left and it will not take a charge. [email protected]… read more
Andy
Andy
Electronics & Computer Consultant
MS Electrical Engineering
310 satisfied customers
I bought a TracFone Samsung T195G this weekend and Ive already
I bought a TracFone Samsung T195G this weekend and I've already broken it. I had never seen an SIM card, so I removed it. I turned it over, saw whar it looked like then replaced. When I finished closi… read more
Andy
Andy
Electronics & Computer Consultant
MS Electrical Engineering
310 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x