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I'm a charter subscriber to all of AT, I have a Samsung Gal.

Customer Question
I'm a charter subscriber...

I'm a charter subscriber to all of AT

Technician's Assistant: What's the make/model of your device? How old is it?

I have a Samsung Gal. S-4 purchased on EBay to replace mt AT

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I'm having trouble with my keyboard. Bear wih me please.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Are you live?

Submitted: 11 months ago.Category: Cell Phones
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Answered in 3 hours by:
9/16/2017
Cell Phone Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 22,291
Experience: Cell phone expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Cell Phone Technician: Josh, Technician replied 11 months ago

Please hold down the power button for 30 seconds until your phone restarts.

After the restart, do you still have the issue?

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Cell Phone Technician: Josh, Technician replied 11 months ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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Josh
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Category: Cell Phones
Satisfied Customers: 22,291
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