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I HAVE A PHONE THAT WAS BOUGHT LAST NIGHT, BUT IT IS NOT…

Customer Question
I HAVE A PHONE...

I HAVE A PHONE THAT WAS BOUGHT LAST NIGHT, BUT IT IS NOT WORKING sorry

Technician's Assistant: How old is the phone?

It was bought at the Eureka Ca phone store, it's brand new

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Apparently it hasn't ben turned on it has a phone number but can only make emergency calls

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

No I just want it to work

Submitted: 11 months ago.Category: Cell Phones
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Answered in 22 minutes by:
9/15/2017
Cell Phone Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 22,253
Experience: Cell phone expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Cell Phone Technician: Josh, Technician replied 11 months ago

Who is your cell phone carrier?

What is the make/model of your phone?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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